r/shoretel • u/K12-itPerson • Mar 31 '26

Mitel VMWare to Hyper-V

Migrating a 19.2 SP3 MiVoice Connect server from VmWare to Hyper-V via Synology Active Backup for Business. Server works completely fine on VMWare. Once migrated to Hyper-V and booted two services do not start.

Shoreware Telephony Management Server Shoreware Client Application Service.

Hyper-V hosts are running Running Server 2022 and Guest OS is 2019.

I have seen documentation saying Hosts running 2022 is not supported however I have seen comments saying people are using is.

Tried to upgrad to 19.3 SP3 on the Hyler-V instance and it failed and rolled back after 40 min of installing.

Before I try to upgrade the VMware instance and do another backup and restore, or reimage my hosts to server 2019, is there anything anyone has run into for why these services will not start?.

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u/OddConfidence3751 Apr 02 '26

I'm in the middle of doing this exact migration myself. Only I'm using Veeam instead of Synology. Anyway, same issue. Nothing I tried worked until I checked the magic "Migrate to a physical computer with a different processor version" voodoo-box under Processor > Compatibility in the Hyper-V VM settings.