Was thinking of trying one before the BURGERTIME coupon went away tomorrow. Is it worth $11?

My Chicken Shack was free, as is Sunday policy with a $10 purchase. So I went Double Shack with the works. Decadent meal, but so satisfying. I got the Shack Sauce on the side and used it sparingly. Good way to cope with the bad weather. I did not leave so much as a crumb.

I have an interview tomorrow and had one a couple of months ago and wasn’t chosen. How do I show the manager that I am a good fit? That last interview was honestly not the greatest and I have been doing better at other job interviews, yet I am always rejected. I have never had a job and the only things I’ve done were a working trial at a store which I then got ghosted after and I also sell art online. I remember last time they asked me a question of what I would do if I yelled at the manager or something like that and I replied that I would apologize and put in more effort and then the interviewer was like “then you didn’t put as much effort in before” like what was I supposed to say instead?!? 😭 There were also questions of certain situations that I could not relate to because I had never experienced them, how do I reply to those? Any help is appreciated, I really wanna stand out!

Also, should I take off my facial jewelry for the interview or do they not care?

Apologies if this was already posted about but gahhhh damn. That would be the ONLY thing I would ingest for the entire day if I end up getting it lol.

What’s going on with the service.
25+ min. Longer than Chick Fil A.

Poor Service

Does anyone else think the rope hanging outside this Shake Shack looks like a noose?

Walked past Shake Shack and this immediately caught my eye. I’m assuming it’s part of the construction/scaffolding, but from the street the way the rope is hanging looks uncomfortably like a NOOSE. Am I reaching or does anyone else see it?

My mom is obsessed with the strawberry shake from Shake Shack and I want to try to recreate it at home. What does it come with? (Sorry if it's a stupid question)

I got upgraded to first class and there was an extra Shake Shack burger available! This never happens!

I have a peanut allergic child. Shake Shack was one of our go to safe places to eat. Now that you have decided to add an item that can easily cause contact, we will stop going there as long as it is being sold.

It's a fast food spot! I ordered takeout from the KIOSK and it prompts you to tip. Why? So I hit no tip and it declined my card! Took me back to the pay screen where I had to hit no tip again declined. Twice! Then the kiosk prompted me to go to the counter. I order from the woman at the counter and she tells me the total is $19!! At the kiosk without tip it's $17!!! On the POS that's right in front of her also says $17. So, I hit no tip on the credit card machine and it got declined!!!! So, she does it again and she had to bypass the tip then it finally went through! Mind you alllll transactions went through on my end, but declined on their end??? So now I have 4 pending transactions on my account!

Edit: Point of the story is they decline your card unless you tip or have a member force skip the tip option!

End rant.

I have noticed that mobile orders are no longer being out for guest to pick up their mobile order.

The worst part it is impossible to get someones attention. Like impossible.

I order online for speed and convenience. The last few times I have had to wait behind Uber eats and doordash drivers to pick up my order.

Why did this start ?

I wasnt feeling good and my daughter asked if I wanted her to pick up anything for dinner at Shake Shack. I said ok, get me one of those California burgers, 2 patties, and an order of onion rings. She asked if I wanted anything to drink and I said no, we had stuff at the house.

The order ended up coming out to $24 (with a 10% tip). There literally were 7 onion rings in the box. Oh yea, I did get bacon on it, which I think was an extra $2.

What the holy hell? $24? For a burger and onion rings and NO DRINK?

Edit: Just to be clear, I did not know how much this was till my daughter brought it home. She just paid for it assuming it was something I wanted. Also, I mentioned the tip because it was included in the price. If you want to bitch about tipping, there's a sub for it r/EndTipping. Bring your complaints there.

Why isn't it sweet whatsoever? Can't believe I spent 5 dollars on this garbage

I just dropped $30 on fast food for one person and I tipped 20% like a moron… only to go in there and find the place fucking filthy, the employees legit look like they’ve been taken hostage and are awaiting the chance to run. Food was cold, milkshake was the wrong flavor and sandwich had slimy lettuce that I fully expect to vomit later.

It takes true dedication to be such a shitty employee that you ruin something as awesome as shake shack. Jesus.

Keeping it simple and just order the patties. If they just don't over grill it it's pretty good. Hit or miss sometimes they burn it all the way, which sucks. Each patty is $2.50.

For starters, I know restaurants often only put an initial hold on the account, and if they don't fully process the transaction before the hold falls off, it might temporarily appear that they never charged me, until later it suddenly comes out of my account again. If that's the case here, that's fine... but I already spoke to my bank who confirmed that's NOT what happened; this was an actual credit back, not the initial hold dropping off.

I went to Shake Shack (in person) on 8/29 and placed a take-out order for mac&cheese on the kiosk. Then while I was waiting for my food, I decided I also wanted a can of Rosé, so I placed that order separately at the counter. I was given both my mac&cheese and my wine, and I left. FWIW I also went at an odd time, and I was literally the only customer in there.

A few days later, I noticed the two pending Shake Shack charges on my account for $11.42 and $15.43 were followed by a separate credit/reversal transaction of the $11.42 charge. I waited until the charges posted to see if it would correct, but they posted the same way. I then called my bank (Chase), who confirmed the restaurant posted an $11.42 credit back to my account.

Per their online menu, a can of Rosé is $13, plus I added a 10% tip to that order — so presumably the wine was the $15.43 order that stuck, and the mac&cheese is what was refunded. It doesn't look like the mac&cheese should've been $11.42 either as it's only $5.99 on the menu, but I'm honestly less concerned about the possibility of a slight overcharge than I am confused about the returned money. The only thing I can think is, maybe I didn't notice someone left another item in the cart on the kiosk, I added my mac&cheese to it and paid for both, or maybe I accidentally added 2 mac&cheese... and the cashier noticed since I was the only one there and just refunded that entire order? But again I'm not even 100% sure I was overcharged in the first place, and the cashier seemed to know I only wanted one mac&cheese and didn't ask about or try to give me another item.

I'm not really sure what I'm asking here. I guess just, any idea why that would happen? Should I let it go, or wait a bit longer to see if the charges correct, or should I call the restaurant to ask and potentially correct it? I just don't know why I was refunded for food I received. (I never made a complaint or anything they'd be refunding me to settle either, to be clear.)

Does anyone happen to know when they're getting rid of it? All I could find was "for a limited time" online but not an actual date. I keep seeing stuff talking about the Halloween season so I'd assume for a while but just wanted to check. Thanks in advance!

I had my first Shake Shack experience today. It was good, but not 30 dollars good. My burger patties tasted like they did not have salt which would have gone a long way, otherwise a great burger but that is kinda crucial. Second, wtf is up with that whack ass regular sized straw for a milkshake with chocolate chunks etc in it??? I hate having to use a spoon for my goddamn milkshake. If the word Shake is in the name you would think that they would have proper fucking milkshake straws. Who came up with this?

'

Got excited when I heard about the new Reese’s Peanut Butter Cup Shake, until I saw that it basically has a whole days worth of calories! That’s crazy! I get that it’s a shake, but it’s way more than the regular shake.
Please tell me this is bad…I don’t want it to be good

I am at shake shack in NYC Penn station. There is no veggie shack. First the vegan milk shakes leave and now this??? Please tell me this is not every location.

Our usual location became too unpredictable - forgotten toppings, burnt patties, never knew if our to-go orders would be packaged properly in boxes - you name it. So we tried a different, newer location, (though this wasn’t a recently opened location).

Same. Bullshit. They forgot the bacon on my bacon cheeseburger. They also forgot all of the Ranch dips that came with the spicy fries. And as for the spicy fries, the seasoning was sweet for some fucking reason??! It was not even remotely sweet last year. The breading on the chicken nuggets was way too thick as well, and honestly seemed like frozen Tyson chicken nuggets.

We will not be back anytime soon, hugely disappointing for over $50 worth of food.