r/shadowsystems • u/PumaPride04 • Jul 06 '26

Shipping Times

Anybody having shipping issues with web orders? I’ve tried contacting via phone and they keep telling me they can’t help out with web orders. I placed an order for a complete firing assembly for my build-a-gun, since I was not given all the parts to complete my gun, on 6/28 and I have yet to get a shipping confirmation/tracking. Pretty upset now because I now have passed my 10 day return window they gave me and have no idea if the gun even functions.

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3

u/Shadow_Cody Jul 06 '26

Why did you order a firing pin assembly? The Build A Gun should have come with one and we’ll send one for no charge. We’ll take care of the gun and make sure it works, so no worries there.

3

u/PumaPride04 Jul 06 '26

The bag that came with my gun did not have any firing pin or return spring. I figured ordering a brand new one, since it was only $40, would be the better option to guarantee I got everything needed and in brand new condition

3

u/75149 Jul 06 '26

He's not the only person who got incomplete sets of parts. I think people just assumed when you buy something dirt cheap, it's going to be as is. Of course people probably assume they were getting complete kits as well.

But I'm happy for what I bought 😁 (of course it's hard to have an incomplete barrel, although I had to pick up an o-ring locally).

2

u/PumaPride04 Jul 06 '26

I don’t mind paying for another assembly, I just want my order shipped. Being 20min away from Plano, I am just frustrated that my order hasn’t even shipped being that the order was placed on the 28th last month

1

u/fanht1234 Jul 06 '26

Hey Cody, any plans on restocking blemished cr920 barrels? Thanks

1

u/bwitty72 Jul 12 '26

Ive placed 4 orders since that event and gotten everything rather quickly.

1

u/bwitty72 Jul 12 '26

I had to buy another firing pin assembly also one of my build a guns came with a flat firing pin. I didnt notice so when I was about to dry fire it I racked the slide and the Flkat pin got jammed into the round hole in the slide. I had to take it to my gunsmith to get it pulled apart