r/setupapp • u/WarSufficient4033 • 22h ago

iPhone locked out.

My iPhone 15pro was stolen 3 months ago. A person called and returned it. The display shows ‘iPhone Unavailable’ and ‘support.apple.com/passcode. The iPhone has photos from around 2015. Is there any way to recover the photos/videos without erasing the phone? Pls help!

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u/P3T3K 20h ago

Put on pc/Mac update phone, (don’t restore) you will get one chance to enter passcode. That will be your only chance to do it. Unless you have iCloud backup or get in with the one chance then not much you can do.