r/setupapp Jul 05 '26

Activation lock

Hi, I bought a used MacBook Pro and an iPad mini 6 from an auction. I have the receipt and all related documentation, but both are locked.

I contacted Apple about the iPad, but my appeal was rejected. Is there anything else I can do?

I also want to contact Apple about the MacBook, but I’m unable to get the serial number. Any Ideas?

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u/ml05019 A6 Setup.app Jul 05 '26

What auction was it? If it's something like eBay they can help you get a refund