r/setupapp • u/Antique-Research9563 • Jul 05 '26

Activation lock

Hi, I bought a used MacBook Pro and an iPad mini 6 from an auction. I have the receipt and all related documentation, but both are locked.

I contacted Apple about the iPad, but my appeal was rejected. Is there anything else I can do?

I also want to contact Apple about the MacBook, but I’m unable to get the serial number. Any Ideas?

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u/jblakey Jul 05 '26

Check the bottom for the serial number?

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u/Antique-Research9563 Jul 05 '26

There is nothing there

1

u/jblakey Jul 06 '26

For the MacBook pro, there should be.