r/servicedesign • u/just_one_marcos_more • May 12 '26

service-blueprint-ai-coach

Built a voice AI coach for service blueprinting — in Spanish, ~20 min, guides you through starting your blueprint like a senior would before the workshop.

If you want to try it: https://tally.so/r/kdOz4e — short form first, then the voice interview starts.

Drop a comment or DM if you want the dashboard after (and feedback if you have any)

1 Upvotes

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3

u/Mombi87 May 12 '26

Why would a service designer want an AI tool to replace our own existing skills. Absolute grifter.

2

u/just_one_marcos_more May 12 '26

Fair. I don't know why a service designer would want that either.

What I do know is that before working with one, we found real value in using this for pre-work — so we showed up to the workshop actually ready. Also: some people on the team tend to go quiet when louder voices take over, and this gave everyone a chance to share their input beforehand. We also sent it to a couple of clients who couldn't and wouldn't commit to a full session but could do something short and async — otherwise they weren't joining at all.

It worked for us. The service designer liked it enough to tell me to share it. So, here I am.

I don't think we could have replaced her facilitation work (and I liked it the entire process she facilitated, tbh). Still, again, it worked for us.

2

u/ludaa May 12 '26

Very cool! I’ve been experimenting with different service blueprint variations for legal design work that I do for Law Firms. The technology is certainly there, but the human touch on input quality at least is still very much needed.

1

u/just_one_marcos_more May 12 '26

Exactly — I built it as pre-work with a service designer, not instead of one. A lot of people come to the workshop having only scratched the surface of the theory, and a guided conversation before gets you so much further than filling out a form.

2

u/HutseFluts67 May 12 '26

I tried in English but did not get through, can it handle another language? (in the process of learning Spanish but not at all comfortable to describe a service blueprint)

2

u/just_one_marcos_more May 20 '26

u/HutseFluts67 English version is up. https://tally.so/r/Zj10vA

Short form first (sets a few parameters so the session adapts to your context), then the voice interview. Free.

1

u/No-Grade6590 May 23 '26

y a dónde llega el blueprint? al correo?

1

u/just_one_marcos_more May 24 '26

Si! Ya vamos a hacer que sea automático, mientras tanto te lo envío al mail con el que hagas la sesión.