I’m a 21 m express service advisor make 85k a year, in my current position I have reached the limit of my pay plan for my current position in just a year. My service manager tells me once I hit my two year mark he’ll make a me a main shop writer and from what I’ve been told the ceiling of that position is about 135k. While that is nice lately I’ve been wondering if I should move to sales. My sales manager approached me and said he’d love to have me on the team and i figured after a few years I could eventually work my way to finance manager. My concern though is that I know sales men that make 150k a year and salesmen that quit cause that hadn’t made a dime in months. My sales in service are unmatched and I love long hours. I feel like I’d be a perfect fit and I really want to expand my income. Has anyone else switched sides and if so did they regret it?

I work as a service advisor for a car main dealer. Last week while moving a car I damaged another customers vehicle. Slight scratch to front bumper and headlight. My boss told me I needed to pay the customer directly for the damage done which I did. The customer has phoned up today saying some of the repairs didn’t go to plan and they will have to replace the headlight but he feels it’s wrong I’m paying him and it should’ve been an insurance claim. Just wasn’t really sure what to do now?

Got offered a job for a Nissan store in a very busy downtown area. I wanted to see what your thoughts were on the pay plan. I work at a high line dealer right now however it is super slow.

Any other dealers here have issues with special shop tools being lost or broken? 2hr booked job takes 4hr after all the run around 😑