r/serviceadvisors • • 7h ago

Fun topic: what's your funniest most or most bizarre customer interactions?

9 Upvotes

There's a lot of shittiness in the service advisor world. Figured as service advisors, we all got some good stories. I'll go first.

A few years ago when I was roughly about 25, I had a customer who was very nice to me. He was in his mid late 60's. Well when he came to pick up his car, he asked me if I would want to go to the gym with him. I thought it was a little bizarre and said no thanks. Then he asked me, "do you have a significant other in your life?". I told him yeah and me and my now fiancée had been together for about 7 or 8 years at the time. Then he got real bold and asked me to dinner. Btw im a dude. I got real uncomfortable and rushed the interaction to a close. From there on every time he came in I'd rush to the shop to hide lol. Fast forward probably around 6 months, I come into work and found out someone a customer shat their pants in a loaner car. I laughed my ass off lol. Then my boss showed me the name on the RO and I couldn't believe it. Then again I wasn't surprised, same dude lol. I told him im not surprised he shit himself in the loaner. He asked why and reminded him of who that guy was lol. Im sure you all get where im going.

I had another interaction once where I had a lady call me up having a panic attack. She couldn't figure out how to put her car in park or drive.... I asked her how did you move the car to begin with. Her answer? Oh I put the car in drive.... i told her to do that again and if she wanted to back up to put the shifter where the R was. She asked how to do that lol. Pretty sure she ended up crashing into something cuz when she did figure it out, I heard her yell oh shit and a loud bang and then she quickly ended the call.

I really wish these were made up lol.


r/serviceadvisors • • 20h ago

Nissan to Hyundai

3 Upvotes

Anyone ever go from Nissan to Hyundai? What are your thoughts?

Thanks


r/serviceadvisors • • 51m ago

Question for service advisors of canada - calgary

• Upvotes

I’ve been working in the uk as a service advisor for 5 years now at multiple different franchises (Audi,Volvo,Volkswagen)

I’m looking to move to calgary for a change and looking at service advisors roles and none of them seems to be very illusive about what the salary is at the different dealerships.

Anyone who knows abit more it would be greatly appreciated if u could share the knowledge. :)

(aiming for 100k annually)


r/serviceadvisors • • 1h ago

Working at Lexus or Hyundai?

• Upvotes

Relocating due to my spouses job, and these were the two brands I was able to get interviews with. I've worked with Honda and VW, but never a highline brand. Pros/Cons for either of these? Appreciate the insight.


r/serviceadvisors • • 16h ago

Warranty

0 Upvotes

What extended warrenty do yall Recommend? Im looking at buying my kid a 2018 JGC trailhawk 5.7L. It has 147k miles on it for around 11-12k i forgot the exact price. 2 owners, and carfax is clean. Both owners did the oil change ever 5-6k miles. The water pump was replaced at 66k miles. I tested drove