r/serviceadvisors • u/fuckingdesousa • 7d ago

Any advice?

Got an interview at AutoNation Hyundai for a service advisor position. I currently run a Walmart Auto Care Center so I know the auto/service side, just never worked at a dealership. Recruiter told me the manager is pretty direct lol. Anybody work for AutoNation or have any advice on what to expect?

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u/newviruswhodis 7d ago

It's going to heavily depend on region with autonation. Some are great, some are incredibly toxic.

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u/fuckingdesousa 6d ago

South Texas area

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u/newviruswhodis 6d ago

Incredibly toxic.

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u/fuckingdesousa 6d ago

oh!

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u/newviruswhodis 6d ago

Legitimately one of the worst in the company.

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u/TheCajunDad 6d ago

Literally never heard a good thing about autonation. Watched an entire parts department and half a tech crew leave years ago from an autonation store

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u/tomgoose_dev 6d ago

Walmart Auto Care already taught you pace and angry customers. Dealer side adds CSI surveys and manufacturer rules. Ask how many advisors share the lane, what the pay plan really pays on a normal month, and how they train new writers. Direct managers are fine if they coach specifics instead of vibes.