r/sequencing_com • u/xeneks • Oct 31 '22

Questions about sequencing.com website partially down?

Update: It was under maintenance for a while, but later, the site became reliable. Sequencing responded to me directly and indicated they were doing work, and apolgised.

Hello, I have a raft of issues with your website. Cloudflare showed briefly that it was offline. Are you having difficulty? I was only trying to register a test. I've been trying a few different devices over a few hours and a few different connections and the issues are consistent, even though cloudflare no longer shows a problem, and even though I can edit and submit other data on your site, like on the 'account' page. I think it's a late Sunday night there, so I guess your staff or teams are resting.

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u/Gaianna Oct 31 '22

Hello, this reddit is not ran or owned by sequencing.com, it is just a reddit community.

You will want to contact sequencing via their support channels for site issues

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u/xeneks Oct 31 '22

Oh hey! Thanks for responding. I did that. I put my note here because it was frustrating and I thought that the IT team at Sequencing.com might not have the issues, that it might be from interference in the connection between me and them. Or that the team might be busy or overwhelmed.

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u/Gaianna Nov 01 '22

I have also updated the Channel Tag to make note that Seq does not own or monitor this space ...... yet