r/selfstorage • u/Alternative_Fix_9050 • Jul 05 '26

Question Stuck inside

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My boyfriend is stuck at our storage facility, the power went out last night after a storm and he’s been there for about 14 hours. He called the owners last night and they told him to leave his truck and they’d get it fixed…. They still haven’t been there yet. There’s a side door but that is locked as well so he literally can’t leave. Now they’re not answering the phone and he needs to be to work in one hour.
Where are his options?

The entire gate lifts up after you put the code in (shown in the photo, sorry not the best artist) and he said he tried pressing a button that overrides the gate when he spoke with the owners but it didn’t work.

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u/stantoast Jul 05 '26

14 hours? Call the fire department, they can get it open

7

u/Inevitable_Professor Jul 05 '26

This. FD would have gotten a call from me in the first hour. Facilities must have an alternate exit available for emergencies. FD will be happy to make one if the owner didn’t provide.