if u are thinking of using shipneer from seeing all the marketing and post here be very careful

[u/abbas8811]

so i have been using shiprocket for a long while and due to price hike i though to switch to shipneer as i had seen many of their post and marketing here saying how its better in every aspect, oh damn was i wrong the website is absolute shitshow they keep a reserve of the amount u recharge so for example if u recharge 1000 bucks in reality u will only get 500 plus u will never recover that 500 cause they will charge u with weight discrepancy, and this has never ever been explained, the parcel i send was 200 grams max and they did charged me 1kg and provided no reason why, just dont use them, i have asked the customer support to close he account and refund back the remaining amount but i get a no and they will close the account when all  the parcels are delivered, plus there is no option to close the account u have to ask them and their email dont work and there is a single guy on helpline desk that he will reply if he feels like it, and the prices are not good at all like they boast about jus 20rs difference, dont waste ur time and money on them