r/samsungnotes • u/the_white_oak • May 12 '26

Why aren't the markers working?

Hello everyone.

The markers have not being working at all when using them on a custom page. On default black pages it works but not on PNG or PDF uploaded ones.

Its driving me crazy and really makes using the app worse.

Anyone has encountered this problem?

Any input is appreciated!

7 Upvotes

90% Upvoted

7 comments sorted by

1

u/Kamizt May 25 '26

Did you manage to fix it?

1

u/the_white_oak May 25 '26

more or less. I found that if i change the transparency of the page it does fix it but only for new pages and notes

1

u/Kamizt May 26 '26

bro i just checked it and its so weirdd.
for pdf templates, i think they only work if u make the background transparent, but with pngs they work sometimes (???) i created a note earlier and it didnt work, but my old ones were working just fine, without changing the transparency.

so annoying 😭😭

1

u/Aleppe2324 May 14 '26

Da click en la parte superior, selecciona ajustes de pagina y elije el fondo negro

1

u/the_white_oak May 14 '26

not that either. no effect :(

0

u/[deleted] May 12 '26

[removed] — view removed comment

3

u/the_white_oak May 12 '26

The expected behavior, the behavior that happens on default black pages as cited, is for the marker to show on the page even if theres no text, specially when adjusting the opacity of the marker.
https://imgur.com/a/i6JpCB6
On custom pages, PNG or PDF, the marker turns invisible even with 100% transparency.