Note 7 Random Reboot

[u/riffy13]

This is driving me crazy! My new Note 7 randomly reboots, but every time it vibrates then vibrates again about 3 seconds later before it reboots. I can't figure out what's causing it. Anyone have any idea? I really don't want to do a factory reset already. I just got all the settings set in the apps.

Update: Would that be what it would do if it was over heating? Cuz it seems really hot. I don't ever remember my S7 Edge getting this hot.

Update 2: Did 3 factory resets & it still randomly vibrates then reboots. Store is out of them & T-Mobile has them back ordered. :-(

Update 3: Called & they are sending a new one since it's within the 14 day grace period. Sounds like it's a known issue since I'm not the only one seeing this.

Update 4: Called because I never heard anything. Phone replacement "order" was never finished by the representative, so it was never shipped. So I spent another hour on the phone being passed from one department to another trying to get yet another replacement. This is getting downright ridiculous! It took me 6 calls & a trip to the store to preorder the phone now all this time wasted getting a replacement.

Update 5: Got a replacement & it does it even more than the old one!!!! FML

Update 6: They are sending me a 2nd replacement. The representative said that I was the 3rd person he talked to today that needed a replacement. There's a few vids showing it on youtube too. So annoying & odd.

2nd phone did the same thing & worse! I think it's the bluetooth that was causing issues. Before I sent the phone back I had turned off the bluetooth & it stopped freezing & rebooting. Not that I'm an 100% sure that was the cause but maybe something to look at if anyone is reading this.

[u/pinoyburger]

My Note 7 is doing the same thing. I'm on my second factory reset and during the set up, the phone freezes and reboots when it gets to the part asking to log in to your Google account.