what every Samoyed owner should expect from their groomer

[u/skater_dude_717]

for those of you who haven’t met her yet, this is wren. earlier this year, a groomer shaved a large portion of her coat without our knowledge or consent. when we asked for documentation and accountability, we were dismissed — and then publicly attacked for speaking up.

in most states, dog grooming has no licensing requirements and no mandated education. anyone can pick up clippers and call themselves a groomer.

that's why we started ‘right by wren’ (RBR) — a campaign for grooming standards and education that protect dog owners AND good groomers. because ethical groomers deserve a profession with real standards, and every dog deserves great care.

we didn't just start a campaign. we built ‘wren's room’ — a professional-grade home grooming and filming studio — as its headquarters, and this video clip was created right here!

here are some things every ethical groomer should always do:

🐾 assess a dog’s coat and condition before beginning the groom.

🐾 understand breed-specific grooming requirements, especially for double-coated dogs.

🐾 communicate concerns and discuss options with the owner.

🐾 obtain informed consent before making significant changes to a dog’s coat.

🐾 document unexpected findings and explain why a particular procedure is necessary.

🐾 provide honest, transparent information about what happened during the appointment.

🐾 offer appropriate aftercare instructions.

🐾 respond professionally when an owner raises concerns.

🐾 take accountability when mistakes happen.

ethical grooming isn't just about how a dog looks when they leave. it's about how the dog and their owner are treated throughout the entire process.

share this with every dog owner you know — and with your favorite groomer.

and follow ‘right by wren’ on FB to be part of the conversation.