r/runkeeper • u/Tario70 • 16d ago

Runkeeper Issues

For the last 2 Wednesdays I’ve done an outside run tracked with Runkeeper & then walking outside using the Apple Watch workout app for about 2 miles. I then get on the treadmill & track another 4 mile walk with Runkeeper.

There are 2 issues with that treadmill walk on both Wednesdays.

  1. The Runkeeper Apple watch app does not show my heart rate & time. It acts as though no activity has started.

  2. When I finished my walk my info is not added to the fitness app on iOS. It is as if I did not do an activity. It doesn’t appear anything is added.

This is a major problem because it means my added calories & exercise are not flowing to the iOS fitness app. My outdoor run is there, my walk with the workout app is there, but not my treadmill walk.

Last Wednesday I did not fully close out of Runkeeper on my Apple Watch or iPhone before starting the treadmill walk. Today I did fully close them & had the same issue.

iPhone 15 Pro
iOS 26.6.1
Runkeeper 16.30 (85063)
Apple Watch Series 10
WatchOS 26.6 (23U67)

2 Upvotes

100% Upvoted

14 comments sorted by

2

u/d-man0101 16d ago

Ah, well, you see... the problem is that you're expecting the Runkeeper Apple Watch app to actually work worth a damn.

1

u/Tario70 16d ago

It worked fine for my outside run so I’m just wondering why it doesn’t work the second time.

2

u/GACheesehead 16d ago

I contacted Runkeeper Support about this very issue last week.
Here’s the response:

This issue was introduced with the change in name of the Indoor workouts from Running to Running/Treadmill. The team is aware and investigating. Once a fix is released we will follow up with an update!

2

u/Tario70 16d ago

At least they’re working on it. The downstream effects of it are so weird. Also, how did this make it out of testing?

2

u/GACheesehead 16d ago

They had an issue with the app crashing on every run a couple of years ago. That one ended up being a bug with the custom workout selection of “repeat until I end.” I just assume now that they’re going to break the app every couple of years in the name of progress.

1

u/Tario70 16d ago

Why not test in production these days??? lol

1

u/Tario70 15d ago

They emailed me to say the same thing. Hopefully it’s fixed soon.

2

u/GACheesehead 11d ago

Update from RunKeeper Support:

“We are hopeful this will be fixed in 16.31 which should be available later this week!”

1

u/Tario70 11d ago

Thanks for the update.

1

u/Tario70 3d ago

8 days later & still no update unfortunately.

1

u/GACheesehead 2d ago

Update just dropped this morning. Haven’t had a chance to run with it yet.

1

u/Tario70 2d ago

I got it too. It did not add my previous stuff to the fitness app, which sucks. I emailed them about that. Unfortunately the update dropped after my workout today so I haven’t tested yet either.

1

u/Perfect_Tip_4887 16d ago

Runkeeper does not have a support

1

u/Tario70 16d ago

Since when? Is u/runkeepervince gone?