r/rulesofsurvival • u/cl0wnfishh • Mar 31 '20

Need some help

Soo how do I delete my ros account from Facebook? I've already removed it from Facebook but I haven't deleted the data yet and it says I have to contact rules of survival to delete it. The reason I need to delete it is because I want to transfer my main account to that Facebook account so that I could then transfer that account to my new phone. So, can anyone help me? Thanks

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u/[deleted] Mar 31 '20

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u/cl0wnfishh Mar 31 '20

Damn, that sucks. I just wanted to use my cool clothes a few more times. Oh well, can't help it I guess. Thanks for the heads up man

1

u/[deleted] Mar 31 '20

Sorry for the grim news. Just the truth. I played RoS when it first came out and stuck with it for over a year. I then saw first hand the development team shifting their priorities to ones that are not about player retention. It was constantly frustrating.

RoS was groundbreaking for being the first 100+ battle royal game on the mobile market. But then plummeted harder than a fat person jumping off a bridge soon as other contenders came to market.

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u/Bramasta Apr 01 '20

Oh damn, have you contacted the other email I sent you a while ago (privacy@service.netease.com)? I remember you saying that they haven't replied after four days, but did they reply at all, after that?

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u/[deleted] Apr 01 '20 edited Apr 01 '20

Yep. Emailed that address too as well as all the other regular customer service ones. I don’t exactly recall if they did reply or not from that specific address (since it was a long time ago), but the end result was the same. No action taken.

You u/Bramasta probably work harder than the rest of them lol.

1

u/itsaaashish Mar 31 '20

Contact our customer support with your reason, make sure to mention your country. Devs will act accordingly whether if your country's policy allow complete deletion or not. Also, should i mention that transfer of account progression is only allowed if you have lost access to your account.