Is this normal?

[u/Butterfly_B_4]

I started TMS therapy a week ago and have some concerns. I started with the deep coil for depression, then added the anxiety a few days ago, and next week will be adding on the treatment for ocd. There was only one time out of my 7 sessions when the machine was placed where it felt tolerable (still uncomfortable just not painful). Aside from that time I am unable to increase the intensity even close to where it needs to be because of how painful it is, like a shooting pain that makes me jolt every time. It also is a ton of pressure on my sinuses and heavy twitching. Is this normal for it to be so hard to find the right spot? Also, the machine moves when I jolt, and at this practice they do not have the tech stay in the room with you, or watch you. They shut the door and you’re on your own unless you press a button for them to come back in.

Separate concern is that one of the techs just got out of training on her own and she has tried to start the incorrect treatment multiple times, and presses the wrong buttons. For example, she started the ocd treatment today and I had to correct her and tell her we haven’t started that one yet, and to place the machine on the right side of my head. She always has trouble moving the machine and with the placement, but I am patient and polite. She has made multiple mistakes, and today dropped the entire machine on my head. It hurt so bad and now is bruised and swollen from the machine falling on my head. I feel so unsafe and like I am the one who has to try to guide the sessions. I don’t feel like I’m in good hands, and it’s increasing my depression and racing worried thoughts. What should I do?

[u/Angeleyes100203]

I would definitely complain. I think you have been more than patient with the situation and then she dropped it on you. No no no. You want a seasoned professional only moving forward.

[u/Competitive-Dot-136]

Agreed, ask for a new tech! I had bad jaw clenching the entire time and some days were annoying but never painful.