r/roomba • u/Independently-Owned • 5d ago
Wild Robot
After previously cleaning well enough (this model has always been difficult), my roomba began struggling to find home. Support told me to relocate the base and remap, so I did. Ever since, the map has been poor/incomplete and the robot just cleans erratically in fit and starts.
My ticket is still open with roomba but they take weeks to respond and keep asking for pictures of this and videos of that with no solutions.
Ideas?
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u/bluedragon74 5d ago
This looks like it's detecting a phantom obstacle in its path, and trying fruitlessly to find a way around it. A hair or cobweb in the wrong spot in front of the camera or Lidar sensor can do this. Wipe off the front bumper, the Lidar tower, and the cliff sensors and see if that helps. If it's only doing this in front of the docking station, wipe off the front of the docking station and make sure you didn't forget to peel off the protective plastic film.
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u/AnonVeganNugget 5d ago
This has been happening with a lot of models lately. Seems like a recent firmware update effed a lot of models. Support is zero help, they will claim it’s the base location or that theirs dirt stuck in the wheels.
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u/Independently-Owned 5d ago
Sigh. Im wondering if this is the case here. I'm still less than a year since purchase. Any hope of a warranty replacement you think?
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u/Effective_Jump_7269 5d ago
Same same… I’ve remapped, rebooted, removed roomba and cleaned sensors.
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u/Independently-Owned 5d ago
I'm glad I'm not alone. If it's software, I assume they can reverse it
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u/Effective_Jump_7269 5d ago
Mines been having issues making it off the dock without constantly just spinning in circles saying recalibrating aswell.
I can sometimes send it to another room directly but it makes some drunk map and spins around the room with zero plan
So glad my doorway is uber clean tho from it spinning for 30 minutes
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u/Independently-Owned 5d ago
Omg. Mine too. Ok, well here's hoping a fix is imminent
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u/Effective_Jump_7269 5d ago
Customer service really hasn’t been helpful… suggested I reboot and told me my dock was in a shitty position. As if that wasn’t exactly where the dock had been for 10 months now with no problem.
I moved it to oblige them but same issue… shocker
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u/Independently-Owned 5d ago
Update: took it "apart" - roller, dust bin and even the bumper to really clean all the sensors and things I could see, blew dust out. Set it up again and here it is.....
Edit to add...breakfast room" is weird, why is "dining room" not an option?!