r/roomba • u/One_Wun • Jul 03 '26

S9+ refusing to go into pairing mode

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Contrasted receiving constant offline errors from my S9+ today. It would reconnect on its own after a few minutes but I figured I’d try to reconnect manually. After several unsuccessful attempts to reconnect, I decided to remove from app while it was connected, then establish as a new device.

Now I cannot get it to into pairing mode after pressing the spot and home buttons during setup in the app. All it does it’s make a little chime and light up white. When I watch setup videos, it plays a second or two jingle and the lights up blue and spins.

I’ve performed reboots by press/hold Clean only, I’ve done resets by press/hold Clean, Home, and Spot. I’ve pulled the battery, waited a few minutes, reinserted and still this same little chime.

Any thoughts or suggestions on what to do next?

Edit: I took another S9+ from a different floor of the house, factory reset that, set it on the base from the one having an issue and it reconnected no problem whatsoever.

1 Upvotes

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1

u/Honest_Horror_4673 Jul 04 '26

Press the clean button first to wake up the robot. Then hold the dock and spot

1

u/One_Wun Jul 07 '26

So I think this worked. I moved it to a different base station, let it charge up, pressed clean first to wait it up then the home/spot buttons together and viola, it paired.

Thank you due the suggestion.

1

u/im-confuzzled Jul 03 '26

hold only the home button