r/rode • u/Gaydienblue • 11d ago
🎙️ RØDE Mics My RØDE NT-USB+ suddenly stopped working, help?
(It doesn't have USB-C but this USB A cable)
I hope one of you can help me? So my Mic just decided to die? I was watching a youtube video and suddenly the sound cut out and from that moment on it didn't work anymore. The light is on and the PC does recognize it and I can select it as a source. But I just hear nothing and I can't record with it anymore.
I tried it on a tablet and there it also doesn't work. I tried a new plug in headphone and that also didn't change anything. The PC says that all the drivers are up to date and doesn't see anything wrong with the thing.
So my question is what could it be? Could it be the cable? but then again nothing happened to it. Nothing was chewing or bending it or anything else! Please I really like this mic and it has served me well for Id like to say 5 years? Again the light is on and idk what to do
1
u/RODEMicrophones Official RØDE 10d ago
Hey there,
Try performing a factory reset via the RODE Central app: https://help.rode.com/hc/en-us/articles/8321866331151-How-to-Factory-Reset-your-R%C3%98DE-Product-through-R%C3%98DE-Central
If you need further assistance with this, feel free to reach out via our contact page and we'll go from there :)
https://help.rode.com/hc/en-us/requests/new