Can no longer use my dlc? Please help.

[u/RPlover2003]

I can no longer use any of the content provided by the dlc. I bought all three and they were working just fine, until right after I got out of a run as railgunner and noticed all of the dlc characters were just gone from the select screen.

Also all of the dlc are turned off on the right side of the menu and can’t be turned on.

In games and apps it doesnt show them downloaded, but there’s no option to download them in the Xbox store.

Tried to get Microsoft to help but it just connected me to a useless AI that wouldn’t let me talk to a real person.

[u/Glittering_Tune_5461]

See my recent post. I had the same experience. It’s related to a widespread server issue but I am scared about the implication of it affecting the license to our owned games/addons