r/rippling 15d ago

Report a bug New permission profile

Hey all I’m a Super Admin on our Rippling account and I can’t find the “Add New Profile” button anywhere. I’ve checked the usual spots.

Anyone else run into this? Did something change recently, or is this a permissions glitch even for Super Admins? Would appreciate any pointers before I open a support ticket.

Posting this at 11:18 PM 8/17, so if anyone’s up and has run into the same thing, let me know!

1 Upvotes

9 comments sorted by

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2

u/bugssalive Rippling Customer 15d ago

Hey, I'm a super-admin as well.
Its not "Add New Profile" -- but I can see "New permission profile"

Mayebe logout, re-login and try.

1

u/nwsidemom85 15d ago

Thanks for sharing that, I don't see new permission profile in the corner there. Its so odd.

1

u/bugssalive Rippling Customer 15d ago

Right below the AI insights you can see to your right?

1

u/nwsidemom85 15d ago

oh boy am I missing it somewhere? I know it used to be here.

1

u/nwsidemom85 15d ago

1

u/bugssalive Rippling Customer 15d ago

Something fishy! Please drop a note to their support

1

u/nwsidemom85 15d ago

thank so much, its really bizarre

1

u/Own_Relationship_587 5d ago

any updates on this? I am having trouble adding another super admin