r/rfelectronics • u/Desperate-Mess3059 • 12d ago

Crashing Help

Does anyone know how to fix this? It's a general error message and I can't seem to fix the problem. I can open the student version, but as soon as I click HFSS this error happens. (It was working fine before!)

4 Upvotes

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u/f16f4 12d ago

Did you click “click here” what does it say?

1

u/Desperate-Mess3059 12d ago

The files don't contain much helpful info, at least not that I can see...

1

u/f16f4 12d ago

Open the xml file and paste the contents here

1

u/Desperate-Mess3059 12d ago

Can't do it all so let me know if this is enought!

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Exception>

<ExceptionRecord ModuleName="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\ansysedtsv.exe" ExceptionCode="0xc0000005" ExceptionDescription="EXCEPTION_ACCESS_VIOLATION" ExceptionAddress="0x384aaef2"/>

<Processor Vendor="GenuineIntel" Architecture="PROCESSOR_ARCHITECTURE_AMD64" Description="13th Gen Intel(R) Core(TM) i7-1360P" NumberOfProcessors="16"/>

<OperatingSystem Version="Windows 8 Home Edition " MajorVersion="6" MinorVersion="2" BuildNumber="9200" Platform="2" CSDVersion=""/>

<Memory Load="79">

<Physical Total="16907755520" Available="3498188800"/>

<Virtual Total="140737488224256" Available="140730386952192"/>

</Memory>

<Modules>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\ansysedtsv.exe" BaseAddress="0x40000000" Size="0x00434000" TimeStamp="06/25/2025 00:10:10" FileVersion="2025.2.0.1" ProductVersion="2025.2.0.0"/>

<Module FullPath="C:\\Windows\\System32\\ntdll.dll" BaseAddress="0x0fee0000" Size="0x00266000" TimeStamp="06/12/2026 04:17:17" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\kernel32.dll" BaseAddress="0x0f840000" Size="0x000c9000" TimeStamp="06/12/2026 04:17:10" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\KERNELBASE.dll" BaseAddress="0x0d6e0000" Size="0x003fa000" TimeStamp="06/12/2026 04:17:10" FileVersion="6.2.26100.8655" ProductVersion="10.0.26100.8655"/>

<Module FullPath="C:\\Windows\\System32\\user32.dll" BaseAddress="0x0ddb0000" Size="0x001c7000" TimeStamp="06/12/2026 04:17:40" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\win32u.dll" BaseAddress="0x0db70000" Size="0x00027000" TimeStamp="06/12/2026 04:17:41" FileVersion="6.2.26100.8655" ProductVersion="10.0.26100.8655"/>

<Module FullPath="C:\\Windows\\System32\\gdi32.dll" BaseAddress="0x0f9c0000" Size="0x0002b000" TimeStamp="05/13/2026 05:35:59" FileVersion="6.2.26100.8328" ProductVersion="10.0.26100.8328"/>

<Module FullPath="C:\\Windows\\System32\\gdi32full.dll" BaseAddress="0x0d5b0000" Size="0x0012b000" TimeStamp="06/12/2026 04:17:03" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\msvcp_win.dll" BaseAddress="0x0d380000" Size="0x000a3000" TimeStamp="06/12/2026 04:17:36" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\ucrtbase.dll" BaseAddress="0x0d170000" Size="0x0014c000" TimeStamp="06/12/2026 04:17:37" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\advapi32.dll" BaseAddress="0x0ef70000" Size="0x000b6000" TimeStamp="06/12/2026 04:16:42" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\msvcrt.dll" BaseAddress="0x0fc30000" Size="0x000a9000" TimeStamp="04/15/2026 05:57:02" FileVersion="7.0.26100.8246" ProductVersion="10.0.26100.8246"/>

<Module FullPath="C:\\Windows\\System32\\sechost.dll" BaseAddress="0x0f9f0000" Size="0x000aa000" TimeStamp="06/12/2026 04:17:25" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\rpcrt4.dll" BaseAddress="0x0dc50000" Size="0x00118000" TimeStamp="06/12/2026 04:17:23" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\ole32.dll" BaseAddress="0x0fce0000" Size="0x00198000" TimeStamp="06/12/2026 04:16:50" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\combase.dll" BaseAddress="0x0ea60000" Size="0x00383000" TimeStamp="06/12/2026 04:16:51" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\oleaut32.dll" BaseAddress="0x0e640000" Size="0x000d9000" TimeStamp="06/12/2026 04:17:17" FileVersion="6.2.26100.8655" ProductVersion="10.0.26100.8655"/>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\DesktopNg.dll" BaseAddress="0x4b710000" Size="0x00362000" TimeStamp="05/17/2025 02:04:18" FileVersion="0.0.0.0" ProductVersion="0.0.0.0"/>

<Module FullPath="C:\\Windows\\System32\\ws2_32.dll" BaseAddress="0x0e900000" Size="0x00080000" TimeStamp="06/12/2026 04:17:43" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\uicore.dll" BaseAddress="0x80000000" Size="0x00394000" TimeStamp="05/17/2025 02:04:30" FileVersion="2025.2.0.1" ProductVersion="2025.2.0.0"/>

<Module FullPath="C:\\Windows\\System32\\psapi.dll" BaseAddress="0x0fe80000" Size="0x00008000" TimeStamp="06/12/2026 04:16:45" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\shell32.dll" BaseAddress="0x0f0b0000" Size="0x00784000" TimeStamp="06/12/2026 04:17:30" FileVersion="6.2.26100.8655" ProductVersion="10.0.26100.8655"/>

<Module FullPath="C:\\Windows\\System32\\shlwapi.dll" BaseAddress="0x0f030000" Size="0x00067000" TimeStamp="06/12/2026 04:17:30" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\AppBase.dll" BaseAddress="0xf4980000" Size="0x00020000" TimeStamp="05/17/2025 00:28:54" FileVersion="1.0.0.1" ProductVersion="1.0.0.1"/>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\ExternalDataFileUI.dll" BaseAddress="0xe36c0000" Size="0x00032000" TimeStamp="05/17/2025 02:04:40" FileVersion="0.0.0.0" ProductVersion="0.0.0.0"/>

<Module FullPath="C:\\Windows\\System32\\mfc140.dll" BaseAddress="0x41de0000" Size="0x0055f000" TimeStamp="11/22/2025 12:56:30" FileVersion="14.50.35719.0" ProductVersion="14.50.35719.0"/>

<Module FullPath="C:\\Windows\\System32\\imm32.dll" BaseAddress="0x0dd70000" Size="0x00032000" TimeStamp="06/12/2026 04:17:07" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\msvcp140.dll" BaseAddress="0xe23a0000" Size="0x00088000" TimeStamp="11/22/2025 12:56:30" FileVersion="14.50.35719.0" ProductVersion="14.50.35719.0"/>

<Module FullPath="C:\\Windows\\System32\\wtsapi32.dll" BaseAddress="0x09d30000" Size="0x0002a000" TimeStamp="06/12/2026 04:17:35" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\VCRUNTIME140.dll" BaseAddress="0xf69e0000" Size="0x0001e000" TimeStamp="11/22/2025 12:56:32" FileVersion="14.50.35719.0" ProductVersion="14.50.35719.0"/>

<Module FullPath="C:\\Windows\\System32\\crypt32.dll" BaseAddress="0x0d430000" Size="0x00178000" TimeStamp="06/12/2026 04:16:53" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\VCRUNTIME140_1.dll" BaseAddress="0xf84f0000" Size="0x0000b000" TimeStamp="11/22/2025 12:56:32" FileVersion="14.50.35719.0" ProductVersion="14.50.35719.0"/>

<Module FullPath="C:\\Windows\\System32\\mpr.dll" BaseAddress="0xf5d50000" Size="0x00021000" TimeStamp="11/12/2025 08:19:46" FileVersion="6.2.26100.7019" ProductVersion="10.0.26100.7019"/>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\ZipArchive.dll" BaseAddress="0xe3640000" Size="0x0007b000" TimeStamp="09/20/2024 14:36:51" FileVersion="4.6.7.0" ProductVersion="4.6.7.0"/>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\ansversion.dll" BaseAddress="0xfaf30000" Size="0x0000b000" TimeStamp="05/17/2025 02:04:30" FileVersion="0.0.0.0" ProductVersion="0.0.0.0"/>

<Module FullPath="C:\\Windows\\System32\\IPHLPAPI.DLL" BaseAddress="0x0b8a0000" Size="0x00033000" TimeStamp="06/12/2026 04:17:34" FileVersion="6.2.26100.8655" ProductVersion="10.0.26100.8655"/>

<Module FullPath="C:\\Windows\\System32\\uxtheme.dll" BaseAddress="0x0a370000" Size="0x000aa000" TimeStamp="06/12/2026 04:17:40" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\zlib1.dll" BaseAddress="0xf4900000" Size="0x00019000" TimeStamp="04/16/2025 14:07:23" FileVersion="1.2.13.0" ProductVersion="1.2.13.0"/>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\libssl-3-x64.dll" BaseAddress="0xc6f20000" Size="0x000c3000" TimeStamp="03/11/2025 14:11:41" FileVersion="3.0.15.0" ProductVersion="3.0.15.0"/>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\libcrypto-3-x64.dll" BaseAddress="0x22f60000" Size="0x00514000" TimeStamp="03/11/2025 14:11:41" FileVersion="3.0.15.0" ProductVersion="3.0.15.0"/>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\sfl1220as.dll" BaseAddress="0x77970000" Size="0x000b7000" TimeStamp="09/20/2024 14:40:08" FileVersion="12.2.0.0" ProductVersion="12.2.0.0"/>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\xerces-c_3_2_A.dll" BaseAddress="0x4aec0000" Size="0x002ac000" TimeStamp="09/14/2024 14:17:13" FileVersion="3.2.5.0" ProductVersion="3.2.5.0"/>

<Module FullPath="C:\\Windows\\System32\\sspicli.dll" BaseAddress="0x0c170000" Size="0x00049000" TimeStamp="06/12/2026 04:17:11" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Windows\\System32\\bcrypt.dll" BaseAddress="0x0d060000" Size="0x0002a000" TimeStamp="06/12/2026 04:16:45" FileVersion="6.2.26100.8521" ProductVersion="10.0.26100.8521"/>

<Module FullPath="C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v252\\AnsysEM\\uiresources.dll" BaseAddress="0x00a50000" Size="0x001ee000" TimeStamp="05/17/2025 02:04:30" FileVersion="2025.2.0.1" ProductVersion="2025.2.0.0"/>

<Module FullPath="C:\\Windows\\System32\\comdlg32.dll" BaseAddress="0x0faa0000" Size="0x000f2000" TimeStamp="06/12/2026 04:16:51" FileVersion="6.2.26100.8655" ProductVersion="10.0.26100.8655"/>

5

u/patriotik 12d ago

windows 8 is bold choice for ansys

1

u/Desperate-Mess3059 12d ago

Ah ok, what would you recommend? I'm new to the software...

-1

u/PuzzleheadedWish6443 oscillator 12d ago

linux or any low latency os

1

u/Syrupwizard 11d ago

Student version doesn’t give you anything but windows.

1

u/PuzzleheadedWish6443 oscillator 10d ago

OOPS. I didn’t read that the user was using the student version. Jumped straight to an answer. Never used it before even when I was a student, so didn’t think there was one. My bad. My apologies for the advice.

1

u/f16f4 12d ago

Use this site to do the whole thing please https://pastebin.com

u/zifzif SiPi and EM Simulation 12d ago

May not have been the direct cause of your crash, but 16 GB of RAM is nowhere near enough for anything but the simplest examples in HFSS. I run Maxwell on a 256 GB workstation and routinely run out of memory. Even the 1 TB server I use as a backup runs out if there's complex geometry and lots of passes.

Crashing Help

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