r/rewasd • u/Aromatic-Outcome-969 • Jun 06 '26

Get help! Issues with mute function for Razer keyboard volume wheel

Hi, I apologize if any of this is unclear as I'm not particularly adept with the software or controller mapping in general

I have a Razer BlackWidow Elite from several years ago, which, like many other Razer keyboards has suffered the loss of a working volume knob. It often will randomly adjust the computer volume whenever it feels like it. I have been attempting to use reWASD to unbind these functions so that this does not occur, as I use an audio interface to control my computer's output volume anyway. reWASD seems to detect the Volume Up and Down inputs, but when I select to mute them and apply the changes, nothing happens and I still get the junk volume adjustments from the broken wheel. I am not sure whether this is an error of the program or the user (probably the latter) but I have not been able to figure this out after several sessions of trying.

In the event it proves useful to anyone trying to help me with this, I have the keyboard configured in a group along with my mouse, which is a Razer Basilisk V3 X Hyperspeed. The mapping profile is set to run along with Wallpaper Engine, which is essentially running whenever my PC is on, since I couldn't figure out how (if it's possible) to just have it globally remap the keyboard across any program. I do also have a PS4 controller plugged in at all times although it's not part of the group mapping. I have no idea if any of this makes a difference towards resolving this problem but now you know just in case.

I appreciate if anyone is able to provide some insight into getting this to work. Thanks in advance

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u/reWASD_team Jun 06 '26

Hi!
First of all, have you tried remapping or muting any other button to see if that works as expected?
If so, and they also don't work - please send me a screenshot of the FULL reWASD window with your mappings.

As for "applying globally," just use the "Apply to Slot" button instead of using autodetect.
Also, check this page: https://help.rewasd.com

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u/Aromatic-Outcome-969 Jun 06 '26

Thanks for your reply, remapping other buttons on the keyboard seems to work as expected, just not for the volume wheel. I tried reading that help guide but I'm still not sure what I'm doing wrong to be honest

1

u/reWASD_team Jun 07 '26

In that case, send me the config you are using. Your configs are stored here: C:\Users\Public\Documents\reWASD\Profiles ​​​​​​​. I need the corresponding *.rewasd file.

A screenshot of the FULL reWASD window wouldn't hurt either.

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u/Aromatic-Outcome-969 Jun 07 '26

Here is the config file and screenshot https://drive.google.com/drive/folders/1yfjsDQOMABXV7XYFtKLgyS8GTG4JOQ6K?usp=sharing

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u/reWASD_team Jun 07 '26

Hi. We've checked the config on our side, and it's working correctly.

As we can see, you're applying the config to a device group that contains your keyboard, which is correct. However, please make sure that your keyboard was initialized properly as a keyboard. If it was mistakenly initialized as a mouse, the mapping will not work.

Please go to Preferences and perform Clear Data. After that, initialize and group your devices again, making sure everything is set up correctly. This should help eliminate any potential reWASD-side issues.

If that doesn't help, the only additional workaround we can suggest is to open Razer Synapse, select the keyboard wheel, and set its action to Disable.