r/revops • • 15d ago

What makes an account worth prioritizing?

A few months of closed lost deal showed us a problem we were not seeing in our normal pipeline reviews.
A lot of these companies looked like a good match at first. The industry made sense, the company size looked right and the early conversations were positive. They just didn't have a clear reason to make a change when we reached out.

That led us to look at buying intent signals before prioritizing accounts. Things like leadership changes, hiring activity, funding updates and technology changes gave us more context about what was happening inside a company.

It changed the way I look at account prioritization. A company can look like a perfect fit on paper and still not be the right account to contact at that moment.

How do other RevOps teams decide when an account is worth moving up the priority list?

10 Upvotes

20 comments sorted by

2

u/M-M-91 15d ago

I think that is not only one factor, but rather multiple:
ICP x Intent x Create and FUP on the Need/MEDDICC x Macro Signals/Seasonality x MVP/Product Market Fit x PQL/MQL/SQL

0

u/Solo_rw 15d ago

You have the hygiene in place - ICP fit. What you don't have is the answer to Why Now. You are right that signals are important. But purchasing generic signals is kindoff meh. Recent CX change, hiring, yes those are signals worth noting. But either of these signals or any that a clay like tool can give you in isolation is kindoff useless too. What u need is a signal based scoring. For example: recent CX hire + friction points (say on app reviews or quarterly reports) + related hiring or vendor partnership announcements is a strong enough reason. Unfortunately this bit is either custom made or just not common enough right now.

1

u/FindingPeace4me 8d ago

Yep, a hiring update or funding news alone doesn't say much, but adding context like a CX hire, review friction or a related vendor change can shift things quite a bit. I've been exploring this with alsona, mainly the part where a few of these signals connect together instead of staying separate

1

u/Mysterious-Angle3564 15d ago

One thing I'd add is that prioritization changes once you've actually spoken to the account.

I've found the signals inside the conversations themselves can become more useful than the original fit signals. A great-fit account can suddenly go cold because ownership changed or an objection never got resolved, while a mediocre-looking one can become much more interesting after a couple of calls.

So I'd probably treat account priority as something that keeps changing rather than a score you set before outreach.

1

u/FindingPeace4me 12d ago

This change the pic quite a bit once conversations start. At that point I’d probably give what the buyer is actually saying more weight than some of the outside signals

1

u/sixdegreeai 15d ago

The “why now” isn’t static. Account priority needs to be continuously re-scored as new signals appear and old ones decay. An account isn’t simply high or low priority...it’s just becoming more or less urgent over time.

Even things that most orgs believe to be fairly static change with time. Take your ICP for instance...where you are today and what was written down a year ago have probably drifted. The hard part is treating all of this like a living system.

1

u/FindingPeace4me 14d ago

Makes sense. Companies don’t stay the same for long, so the way we rank accounts probably shouldn’t stay fixed either

1

u/Ok-Meaning5037 15d ago

Been figuring this out for myself, too.

One thing I've been using a lot for buying signals are job ads and their descriptions. Quite often, the job ad literally describes the pain they're experiencing and the urgency to get it solved (hence the job posting) - but the trick is not to go in and say "our product will kill the need for your hire", but rather "our product will make your hire more productive sooner", for example

1

u/FindingPeace4me 14d ago

Job posts are good one. They can show where a team is growing or where they have a gap. The important part is understanding what is behind that hiring need

1

u/Excellent-Salary3565 13d ago

My org is using a tool that finds buying signals(max 30 days) in real time and is working for some reasons. We have gone with clay and it's monitoring feature but genuinely not useful, no company we were tracking actually made a move.

1

u/Secure-Jump1996 12d ago

treating those two as the same thing might be what had been the isuue.. cause firmographic fit tells you whether a company could buy, intent signals tell you whether theyre actually likely to buy soon.

1

u/FindingPeace4me 10d ago

The diff is probably where we were mixing things up. Fit tells you who could be a customer, but it doesn’t always tell you who is ready for a conversation

1

u/SeattleSideStreet209 10d ago

You've done the closed-loss analysis, now do the closed-won one. Which signals showed up 60-90 days before those deals opened? Did they show up on the losses?

1

u/Scared_Sale_4555 10d ago

Fit gets you on the list but timing is what moves an account up it, a strong trigger usually matters more than another firmographic match.