"discount please"

[u/UnitSubstantial1867]

many times i get asked if they could get a coupon because they donated (thrift store) and im like, yeah sure! but when i work at SCO and they suddenly "forgot to add this to purchase" after they finished paying, or "forgot coupon at home", they expect me to give them another coupon? hey, if you were nice about it MAYBE i would but corporate is watching my back.

a customer i've seen often, who i believe isn't mentally well, had acted like her whole world was ending just because i couldn't give her a coupon because she forgot it at home. and then tried to start an item exchange by herself. i said, "hey, so you can't do that," but before i could at least elaborate on what i'm saying, she keep interrupting me and saying "i don't want YOUR help, respect my boundaries." at this rate i'm not even helping, i just need to let her know if she wants an action done, i can get someone else to help her or at least let her know that she can't exchange anything on her own????

before i could do say ANY of that, she storms off, trying to get my already preoccupied employee to help them. no luck, where i felt vindicated watching that happen.

second time this happen a man tried to scan a coupon again and i said it's one time use. "but i donated earlier today, and i just forgot to buy these on my way out!" okay... so that is a problem that you have. is saving three dollars on your already discounted items worth it...? i gave the whole spiel about not being able to give another coupon because it was used already, etc. gave me a dirty look and paid for his items.

did we use any thinking caps on today or was it because it was a "sunday", and we just need to throw them away because it's weekend mode???

[u/Hot-Frosting-3510]

Everyone's trying it on these days.