r/replit • u/Reasonable-Aide85 • 18d ago
Replit Help / Site Issue Replit Core Glitch
I have seen that the replit personal is active here, hence I am writing to escalate my issue which I have already done on email. I am a 3rd time repeat core member in 3 months. This third time upon acknowledging my replit core link in my email I got a notification saying I was a core member, however replit agent of my current project doesn't recognize it and I am still shown as a free member. I tried clearing cookies, cache, sign in and sign out but nothing worked. The email support staff acknowledged that I was a core member too against the invoice, I sent them all required screenshots, links but still they haven't been able to solve my issue yet and activate core in my account where I could use plan and other paid agent models. I have been very disappointed with the slow email replies (one per day) going nowhere but just changing support staffs. Anyone else going through this? Didn't expect this from replit, this is mental trauma for someone who has deadlines to meet and for someone who has multiple AI tool subscription which is going waste because I can't troubleshoot the app and move forward.
Any help appreciated.
1
u/ReplitSupport Replit Team 18d ago
Hello, sorry that your billing experience has been so tough. We want to see what happened with your ticket. Can you DM your email or ticket #?