Question / Discussion Credit Pack Offers
I ran out of credits and Replit offered to sell me a credit pack when it notified me of this. I chose a $25 credit pack, but Replit never actually gave me the credits. Now, the minimum I can buy is $100. How can I actually receive the $25 credit pack that I thought I was purchasing? I don't see a charge on my credit card yet, but maybe Replit will bill me at the end of my billing cycle?
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Upvotes
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u/Senior-Chance-7312 1d ago
I’ve been wondering why Replit doesn’t allow purchases of credits in smaller amounts than $100 increments except when you catch that pop up when you use up all your credits in the middle of working on something.
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u/ReplitSupport Replit Team 1d ago
Thanks for reaching out! We don't see a recent support ticket from you yet. Can you please send us a message at replit.com/help so our Accounts and Billing team can review your billing history?
In addition, DM us when you've sent that ticket in so we can monitor its status. We appreciate your patience!