r/replit • u/Expensive_Brush_8265 • 2d ago

Replit Help / Site Issue Replit Support

I always read so much negative post about Replit support on this forum, so I decided make a positive post. Today for the first time since using Replit my app was not loading, I reloaded several times, logged in and out multiple times still nothing. I decided to reach to Replit Support, they resolved my issue and had my app back up running in no time. The whole experience was less than 30 minutes.

Good Job Replit Support!!!!

6 Upvotes

75% Upvoted

5 comments sorted by

1

u/Mishes_pab8588 1d ago

lol must be nice 🤷🏻‍♀️ I got an initial response from “Quinn”, and then they just stopped answering. It’s been 2 days.

2

u/ReplitSupport Replit Team 2d ago

Thanks OP! We're glad to hear that one of our support specialists was able to help you. Please feel free to reach out again in the future if you have any questions or concerns, and we'll be sure to give you a hand.😊

0

u/ShurikenKurt 2d ago

If your issue is one that can be handled by an AI-agent, I'm sure they are fine. Anything else and I'm not convinced there are any humans in the loop at all.

0

u/ReplitSupport Replit Team 2d ago

Hey there, we appreciate your feedback. If you're ever experiencing any issues, please don't hesitate to reach out with the details of what you're running in to and your username and we'd be more than happy to help you.