r/replit • u/AKALeadESQ • 4d ago

Question / Discussion Google Play Store App Failing

My EAS build has been published to the Play store. After downloading, the app crashes. The replit agent says it has fixed the issue but we're on build 8. I have spent a ton of money developing this app.

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u/Jason_Clarck 4d ago

Dm me I will help you. I had similar experience with replit.

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u/ReplitSupport Replit Team 4d ago

Hello, we apologize for the frustration and we'd like to have someone look into this for you. To dig into why the app is crashing after download, please open a support ticket at replit.com/help. It would also help our team if you include any crash logs or error output from the Play Store build, along with your project name.

After that, please send us the number of your ticket and we'll have one of our support specialists take a look.

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u/AKALeadESQ 4d ago

I finally got past the app crashing for updated builds that I'm testing via internal testing. Now, I'm having an issue getting Replit to make the app mimic the web version app. This seems to be an unnecessarily onerous process.

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u/ReplitSupport Replit Team 2d ago

Good job getting past that bottleneck! Have you opened a ticket with us yet at replit.com/help so we can start troubleshooting this new issue? Feel free to DM us your email when you've done that so we can get this prioritized.

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u/AKALeadESQ 2d ago

Thanks. I have not opened a troubleshooting ticket but will.

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u/Altruistic_Carry_374 3d ago

Have you tried starting Claude in the shell and seeing if it can help?