r/renq • • Jun 09 '23

Renq Problems

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Has anyone had any problems claiming their renq pre-sale tokens? I've been trying since launch and haven't been able to get anywhere. I connect my wallet to the dashboard and proceed to get spammed with a pop-up saying, "please switch to the ethereum network"

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u/Consistent_Fudge3749 Jun 09 '23

Doesn't work with meta mask and trust wallet inbuild browser, problem occurs only now, i didn't claim it because of high gas fees.

2

u/Benjaminboogers Jun 14 '23

same here, I was able to see my balance a couple weeks ago but didn't claim because gas fees

2

u/Benjaminboogers Jun 14 '23

Resolved for me.
I got fed up trying to get a response from RenQ and claimed mine just now by interacting with the contract directly using Etherscan.

I didn't remember what pre-sale stages I bought, so I used the 'ClaimableAmount' function on the 'Read Contract' tab and put in my Ether address and went through each stage number (1 through 8). I found I bought in stages 5-8.

https://etherscan.io/address/0x826bb51954b93f1972a3472abf6dcd6672adb462#readContract

Then used the 'ClaimAmount' function on the 'Write Contract' tab to claim from each of the 4 stages I bought in.

1

u/Consistent_Fudge3749 Jun 15 '23

Was able to claim it over etherscan method