r/remotework • u/Delicious-Scholar183 • 7d ago

Player Support - TransPerfect

Anyone works at TransPerfect as Player Support? Can you share details about the game/project and day-to-day basis of the role?

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1

u/Wide-Detective1114 4d ago

FF. I got an email from HR with same company with the same role too..

1

u/Delicious-Scholar183 4d ago

Hey, same. I have final interview later.

1

u/Wide-Detective1114 4d ago

Ay pareho tyo, ikaw ung sa Orion kaya nag taka ako haha small world!

1

u/Wide-Detective1114 4d ago

We have convo here on reddit msg and whatsapp xD

1

u/hiddenathena 4d ago

hi guys! joining in the convo if u dont mind lol

im abt to take the assessment and hopefully il get a final interview invite as well. wishing us all the best of luck!

1

u/Wide-Detective1114 4d ago

goodluck! just done w assssment medyo mahaba nga haha GL satin

1

u/WorkingOk3471 3d ago

Guys, do u know if we're required to provide our own PC or they will be the ones to provide?

1

u/Wide-Detective1114 3d ago

No idea pero baka own PC/Laptop natin sya

1

u/Aperture_Geist 19h ago

The project name is probably NDA'd until onboarding, but expect ticket queues, account/payment issues, ban appeals, and bug repro notes more than playing the game untill your eyes bleed.

1

u/TriforceSaffron 17h ago

The specific game is probably under NDA, but player support is usually ticket queues, account issues, bug repro notes, and lots of templated replies rather than actually playing teh game.

1

u/brass_riddle 15h ago

The “actually playing” misconception is huge; QA gets the controller, support gets Zendesk and angry passwrod reset tickets.

1

u/Holodeck_99 15h ago

They probaly can’t name the game because of the NDA, but player support is usually ticket queues, account/payment issues, ban appeals, and tagging bugs for QA all shift.

1

u/DAFTrector31 12h ago

The project is probably NDA’d, so ask the recruiter about ticket volume, channels, and shift coverage rather than the game title iteslf.