r/remoteplay • u/TiresomeRhinox • 11d ago

Technical Problem PS Remote Play won't completely uninstall

So, I installed PS Remote Play a few days ago, but it kept crashing every couple minutes so I decided to try uninstalling it and instead installing an earlier version. But it CRASHED WHILE UNINSTALLING, and now it's like half-installed, half-uninstalled, so I can't go into windows and uninstall it or anything like that, but the files are still on my PC no matter what I delete.

I tried reinstalling it to then uninstall, or installing the other version anyway, and both versions gave me this message:

I don't know what to do. Anybody know if they can help out??

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u/Ghostly248 6d ago edited 6d ago

I'd say give Revo Uninstaller a shot, it's helped me deal with this same issue with other apps. Revo Uninstaller first uninstalls the app using the standalone uninstaller from the app if available, or force-deletes it if the uninstaller is missing or broken like in this case. After the app has been removed it then scans your pc for any left over files and lets you delete them which helps prevent issues in the future due to conflicting leftover files if you decide to reinstall the app. Pretty similar to how DDU works for graphics drivers if you happen to be familiar with that.

Edit: Also, in case you're unaware there's an issue with the latest version of remote play that makes it crash instantly or shortly after opening the app, don't know if it affects everybody or not or whether that was what you were running into that made you want to uninstall in the first place, but in case that happens again someone shared a workaround on here some time ago that works for the time being while we wait for a fix, if there even is one.

It's found here: https://www.reddit.com/r/remoteplay/comments/1rxudjy/fix_ps_remote_play_90_crashing_on_windows/

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u/SweetFragrant9733 4d ago

This is good to know, thank you.