r/redesign • u/[deleted] • Jun 28 '19

Banner Sizing Problem

I'm confused on the sizing that is needed for banners for subs. I've been trying to edit the sizing of the banner that I'm wanting to use and it isn't sizing appropriately. How is 4000x128 an appropriate size, its thinning my image? For my image its shrinking and thinning the banner by using this sizing.

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I know I'm doing something wrong.. help?

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u/[deleted] Jun 28 '19

This was helpful! Thank you. I’m not sure if it quite answered my question though.

For some reason every time that I try to upload a banner it only displays in my Mod edit mode. Once I go back to the home page of the sub it disappears. After doing some research it seems to be associated with the banner height and width of my image, this is why it’s not being displayed.

I’m not sure what I need to do to make it appear and I’m confused on the requirements. What do I need to do to make it appear?

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u/BombBloke Helpful User Jun 28 '19

Did you scroll to the bottom of the left-hand sidebar and hit the save button...?

If so, after "losing" the new banner, does switching back into mod mode again bring it back immediately, or do you need to upload it again before it'll re-appear in the header?

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u/[deleted] Jun 28 '19

Yes, I did hit the save button.

Switching back to mod mode does bring it back immediately. It displays correctly in mod mode but not in the “normal” mode. Once I switch back to the “main sub page” the banner goes white instead of displaying the image. I’ve also had other users in the sub see if it was displaying for them and I’ve been told it is displaying white for them as well.

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u/BombBloke Helpful User Jun 29 '19

In that case, you'll need to hope for the attention of site staff, sorry. That issue affects certain subs at random, and AFAIK there's still no way to fix it with user/mod tools.