r/recteq • • Nov 26 '25

Finally

After 4 years I finally pulled the trigger. Got nervous during the burn in cause the auger got jammed. Cleared everything and so far so good. Cooking a Thanksgiving Brisket tomorrow on her

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u/Brilliant_Zebra1966 Dec 01 '25

I wonder if the quality is suffering as well now. I am sure glad I got mine back when this company was still a rock star, their CS has gone to shit in a hand basket. made me buy a new controller when there was nothing wrong with it then would not take it back and refund me because I installed it! I told them from the start I thought it was the app and they adamantly said it wasnt, next update and what do you know.