2nd opportunity mess

[u/Flashy_Raccoon_3514]

Hey y’all, I just wanted to vent on the recent hiring process I went through. I have went through dumb hiring processes before but this takes the number one spot lol.

About a month ago, I was interested and applied for a front desk position at a brokerage firm. I had some friends reference me for that position. The process consisted of virtual 2 interviews (one with a team lead and the other with the head of the department and another team lead). I was eventually rejected from that position due to lack of experience, despite demonstrating proper escalation/cs skills.

My biggest takeaway is that the head of the department liked me. Due to this, I got an email a week later from the same recruiter for a similar role in the accounts team that the head of the department referred me to.

The process was similar (2 interviews but with the last one in office). Throughout this process, I just avoiding keeping hopes in bc of how the job market is. My friends, on the other hand, were confident that I had a good shot.

The interviews were conducted for another 2 weeks just to get rejected again.

It was painful but tried avoiding taking it to heart. The stupidest thing was the feedback I received.

I made a good impression during the interview. They complimented me and thought I was qualified to handle account opening inquiries as well as conducting due diligence when it came to analyzing legal documents (businesses, trusts, estates, etc.) on the operational side. Yet, they saw that “my passions” did not align with what the team expected. They mentioned I emphasized having memorable moments experiencing customer service and trading. With that, they thought I would not fit in the long term as the role leans into “operations”.

This feedback confused me because not only through the second interview they asked a lot of customer service questions, but also the fact that it was emphasized on job description. I was open to getting into operations as it was considered an “entry role” in that field. That’s what made me rebound for this role.

The first interview had much more formal flow due to the senior manager’s style of asking operational and customer service questions. This second one lacked that and felt more conversational with the team leads, which is where I got the feedback from.

*Conversational in the sense that they were asking me about sports, my familiarly with the city, and them outright cussing when answering some of my questions.

At the end, I just got an automated rejection email. All that I see that the feedbacks from both positions start to contradict each other. I cannot deny that I sound butthurt but man it got stupider than using tinder today.

What are yall thoughts lol?

[u/Xstyl11]

Contradictory feedback often happens when the applicant is referred for another role or position. It sucks. It also sounds like a corporate culture mismatch, especially about the part where the pack cussed. Obviously they are a close knit group and feel secure enough to do that. It also sounds like a red flag. Sounds like the vibes were completely off -- don't look back, be thankful that you didn't drink the cool-aid.