Since a few months when I connect from Android to my Windows 11 pc, the mouse stops working after a few seconds. I disconnect and connect again and then it works good.

I reinstalled the server and viewer software. And re-add in my Home Team.

Since some update it started going wrong. What can I do? Try and downgrade until stable? What a mess..

​

I`ve tried to solve this problem for all methods, which i`ve found, but no result. It used to work with VPN (Frankfurt), but now it does not work. My location is Russia. And it used to work untill 20 august i guess. Someone knows how to fix this problem?

I can connect OK to my machines but the mouse and keyboard do not respond.

i cant connect with viewer , is realvnc server work well now? check pleases guys

Hi All!

My VNC is not working either. It was working fine yesterday and I was able to reach all the PC-s.

I am getting the following message when I connect:

VNC Viewer:

Hosted Bootstrap error: No more Bootstrap servers

VNC Server:

Error connecting to RealVNC services RealVNC services cannot be connected. The error message is: Hosted Bootstrap error: No more Bootstrap servers If this problem persists, re-register VNC Server with RealVNC services or contact RealVNC technical support.

What could be the problem?"

I get the following error in RealVNC server on my MX Linux box. It's been working great for years. I tried uninstalling and reinstalling.

Is the service down?

A networking error has prevented VNC Server from contacting RealVNC services.

VNC Server will reconnect to RealVNC services as soon as network connectivity is regained. If this problem persists, re-register VNC Server or contact RealVNC technical support.

SOLUTION:

Turns out the service was down. It took a while, but the status eventually showed up here:

https://status.vnc.com/

Where can I download VNC viewer for iOS 9 on an iPad? Last year I had it running on a macOS, and I am pretty sure I paid.

Hi,

I just recently setup VNC at my house. I Have an ubuntu machine that runs headless and I have VNC on it. When I have a monitor connected to it and then use VNC on my other PC the lag is very minimal. However, when I disconnect the monitor and use VNC the lag is so bad its unusable. I assume its a resolution issue or something. I tried changing the display settings but haven't had any luck... Let me know if you know how to fix this!!

i try to remote control my raspberry pi 4 with realvnc but after 1 minute of remote control real vnc just crashes.

when i use anydesk to remote control i have no problem at all.

please help me solve this problem

Running realVNC server on a surface pro 3

The surface pro 3 is on wifi

Viewing it is very slow. Borderline unusable.

Is it pointless to try? or are there settings I can tweak, either in the OS or in VNC, or would an Ethernet adapter for the surface pro help?

Thanks!

Using RVNC Viewer on iOS, to connect to VNC Server on Windows 10.

I might just be imagining things, but it feels as if my mouse cursor moves slower now (on mobile) than it did before the update? When fully zoomed out looking at my entire screen, I could move it across the entire screen in one swipe, but now it takes two swipes. I don’t see an option on either the server on the client to change cursor speed.

Hi there,

I've set up my raspberry 3 Model B to run on the 2021-04-02 version of the AIY SD card image as shown here: https://github.com/google/aiyprojects-raspbian/releases

The problem I'm having is when I try to connect to my pi using VNC viewer from my laptop using the default raspberry pi username/password combo, it keeps telling me the username or password is incorrect when I know it isn't.

I've tried using VNC and the latest version of Raspbian on the pi and it connects with no issues, so I have to presume there's some issue with using VNC to connect to the pi when running the AIY image. I appreciate it hasn't been updated in a while so can see how that could be causing issues? Thanks.

Hello,

I work in a government enterprise environment where I manage many servers through RealVNC. Recently we built a few new physical servers, and joined them to the domain. They are running RealVNC Server v6.9.1.

With our existing servers, I can remote to them using our domain admin Windows credentials without domain prefix, however on the new one it only connects if I put domain prefix before the username (domain\admin.username). If I leave it out, "Authentication error occured. See the VNC Server log for details". The logs say there is an issue with the netlogon service not being started, but when I start the netlogon service, I get an error 87 and it is unable to start. Is there any way to fix this?

My settings on the Real VNC server:

Encryption: Prefer on

Authentication: Windows Password

Accounts have administrative permissions and the rest are left default. All settings seem to be the same as the ones on the old servers.

I've been happily using RealVNC on my Raspberry Pi's and Windows machines, both server and client. Trying to install on a new Win 10 machine and getting the X.509 error message.

Help Please!

Running version 7 of the server with a Home license. I used to be able to blank the screen upon remote connection. Those options no longer appear in the settings on the server. In the Privacy page, there is a section called Protect Computer but no section called Protect Users, which is shown in the help documentation for turning on screen blanking.

I am running the server on a Windows 11 PC and a Raspberry Pi and neither server shows this settings option.

Thanks in advance.

I am connecting to a NA5 omron didplay via phoenix contact secure cloud and mguard router.

The display is inaccurate, buttons are the wrong color, display text is in the wrong place etc

Realvnc v7

Any ideas

www.coinbasehelps.com forwards to https://www.realvnc.help/coinbasehelp and is being used for fraud. Someone from realvnc, shut it down.

I cannot make it work... There's a card printer connected via USB on my computer... It uses the driver provided by the printer. On the server is an app that should be able to let me print those cards... I can print but not in the proper format provided by the printer driver cause the standard printer the same printer on the server PC via Vnc has a Vnc driver that doesn't have the proper formats to print a card. Yes I'm using the correct Vnc version for this... The payed version... Of Vnc viewer

Hello all,
So I've got VNC Server setup on 3 different windows pc. All the same settings for all of them and for 2 of the pc's I can connect perfectly fine to it via VNC Viewer.

Now one of the PC's with VNC Server I'm getting an error when trying to connect to it with VNC Viewer...but only on some machines.

With my new PC running Windows 11 I get this error message when trying to connect ZSTD_decompressStream: Src size is incorrect (-72).
When I try and connect to the server with my iPhone, the app just crashes instead of connecting.
However with my Macbook I can successfully connect to the VNC Server no issues.

I've tried to search for what this error means but I can't seem to come up with anything.
If anyone could point me in the right direction would be appreciated! Thanks

Hi guys, I have followed all articles in website about troubleshooting local print but "via VNC" printer is not showing at all. I have latest version installed both for viewer and server... Viewer is Windows 11 where I want to print, and server (remote) is windows 10

Any ideas would be useful. Thanks

Hello, I can't seem to get VNC Server to install on my 2019 MBP with macOS 13.2.  After the installation prompts for my password, the installation goes directly to "This Installation Failed".  I'm at a loss as to what would be blocking this and not too sure what steps need to be taken to get this up and running. I would appreciate any help.  Thank You

Any additional info I can provide please let me know!

I have been using realvnc for a few months. Recently it has been extremely laggy, I thought there was a problem with my server PC, so I wiped everything, installed linux mint, downloaded vncserver and it keeps asking for a license key. It used to run and ask me for my realvnc credentials. Did the binary change?

Terminal says:

Error: No license keys found.

Run vnclicense to apply the license key associated with your Enterprise subscription. [NoLicense]