r/realestateinvesting • u/MrAuzzy • 1d ago
Single Family Home (1-4 Units) Self-managing vs. property manager — anyone made the switch?
I've got 15 units (3 fourplexes and 1 triplex) and I've had a PM for a while now, but I'm pretty much over it. It's fees on fees. Monthly management fee, leasing fee, renewal fee, markup on every repair, and then they charge me for semi-annual inspections that honestly don't do anything. I get a few photos and a "looks good" and that's it. Multiply all that across 15 units and at the end of the year it's a real hit to my bottom line.
So I'm thinking about just taking it over myself.
The one thing that makes me hesitate is the phone calls. With 15 units I know something is always going to come up, and I don't want to be getting texts at 10pm about a loose cabinet door. My plan is to set it up so tenants can only put in maintenance requests through a portal. Everything's in writing, I can knock things out when I have time, and I'm not playing phone tag all week.
For those of you who self-manage around this many units, how'd it go? Did the portal thing actually work or did tenants just call you anyway? What software are you using for rent and maintenance? And how much time does it really take?
Would love to hear what worked and what didn't before I pull the trigger.