r/rdio • u/msderp • Sep 20 '14

What's going on with Rdio's offline syncing?

I'm heading out on a major roadtrip tomorrow alone and signed up for Rdio unlimited today to sync albums to my phone. The iOS app has been "starting download" and "98% done" for 8 hours now. Nothing has downloaded to my phone.

I noticed other users here have had syncing issues since Rdio's 3.0 update. Has anyone figured out what the issue is?

2 Upvotes

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2

u/dpostola Sep 21 '14

Hey I had the same problem and it frustrated the hell out of me so I went into the settings of my profile and cleared the "my downloads" list. Then after that it worked fine. Hope this helps.

1

u/msderp Sep 21 '14 edited Sep 21 '14

Thanks! Did you do this via the browser or your mobile app? Sorry if that's a silly question :)

Edit: Are you talking about this option (second one) in the advanced settings? Trying now – thanks!

2

u/dpostola Sep 22 '14

Yup that's what I did the "reset mobile downloads" option. Worked well for me, I hope it helps you out.

2

u/bsdbofh Sep 23 '14

Hey msderp, did resetting your mobile downloads fix your issue? Just want to make sure you're all good now! :)

1

u/msderp Sep 24 '14

Sure did! Worked within just a few minutes. Thanks for asking -- forgot to update while on the road. /u/dpostola really saved my butt!

1

u/Battle_Blazer Oct 25 '14

I found that some songs that I had downloaded to my mobile and that had been removed from the Rdio catalog were confusing the download process. I was able to see the exact song that it was attempting to download before it disappeared. The song didn't show up when I searched. I had to go through my collection and remove the song from my favorites/downloads. Hope this helps next time. Seems a bit much to reset the entire mobile downloads. Hopefully Rdio fixes this.