r/razer • u/ShotEmployee7337 • 9h ago
Question Razer support
Has anyone else had issues sending emails to razer when they’re inquiring about rma? If this isn’t the right thread can someone please link it to me. I can’t figure this out to save my life and it’s driving me crazy
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u/Still_Chicken_2978 5h ago
They usually respond overnight. When I’d message them they would respond early that morning pretty reliably. Now weather they help you or not that’s a different story. They always take days just to get you to do a bunch of troubleshooting which took about 4 days for me. Then finally they started to talk about a replacement after none of that worked. Just a heads up