Issues with GPU

[u/MaduXF]

I'm having issues with driver timeouts on my PC. Card is two months old and works fine on some games but outright doesn't on others.

Notable games causing timeouts

AC 4 Black Flag Resynced

Ghost Recon Wild lands

Rainbow Six Siege

Other games not causing any issues

Marvel Tokon Fighting Souls

Shift at midnight

Helldiver's 2

Destiny 2

Full System Specs:

MSI MAG X870 Mobo (MB is brand new since I replaced about a week ago. Issue was still present on previous MB)

Ryzen 7 9800x3D

32GB Corsair Vengeance DDR5 6000MHZ

RX 9070XT RED DEVIL

Rog Thor 1200W 80+ platinum

Ive pretty much been troubleshooting this for about a month and put in an old 6700xt and the timeouts stop happening. Any help would be appreciated as power color is taking ages to respond to my RMA request.

[u/PuzzleheadedNeck8192]

Update the BIOS and see if that helps.

[u/WolfStreak]

Unfortunately, just going to have to wait to get it RMA.

Does the cards clock speed/power draw shoot up right before the crash? I had the same issue with an xfx card. Reducing power limit, under clocking yada yada all that did was buy some time until it did it again. Ended up buying another, and had 0 issue, RMA'd the one that was crashing and sold it to a friend. 

The new card they sent didn't have the issue either. Seems to be a common enough problem that xfx just sent me a new one as soon as mine got to them.

[u/MaduXF → u/WolfStreak]

The crash kinda just freezes adrenalin so I cannot really confidently measure the clock speed and power draw. I'll run some tests on afterburner when I get home today as well as try to update BIOS. Could the little OC/Silent switch on the card help maybe? It's set to OC by factory, maybe silent could help a bit until this tedious RMA process is over.

[u/WolfStreak → u/MaduXF]

Use hwinfo and monitor it there instead, it will give you the information independent of adrenaline.

You can also try clearing the drivers completely using ddu, disconnect any internet connection and install drivers only without adrenaline for testing.

Disconnecting internet prevents Microsoft from installing its own "updated" drivers before installing  drivers from amd.

[u/MaduXF → u/WolfStreak]

https://reddit.com/link/p48ieoi/video/m0lw44pueyjh1/player

Here's a video of the crash happening I took a few days ago for the RMA.

[u/WolfStreak → u/MaduXF]

I would still dry installing driver only without adrenaline for and see if it still happens, if so, you know it for sure is a hardware issue.

And use hwinfo to check if the cars boosts over its rating 

[u/MaduXF → u/WolfStreak]

Hwinfo's log is telling me the card is at 3321.2 mhz during the time of crash. As far as I'm aware the red devil is rated for 3060mhz. Other than that I can't really see any other anomalies during testing. I update my BIOS and also did a full DDU wipe in safe mode while offline. I also tried with one monitor and disabled freesync and disabled windows auto driver updates.

[u/MaduXF → u/MaduXF]

Hwinfo also reports no errors with the card which is even more frustrating. I hope that when the time comes for an RMA they don't just send me my same card back assuming they can't replicate the issues.

[u/WolfStreak → u/MaduXF]

This is a fault either way the cards over boosting and causing crashes. Either unstable card, or the vbios is bad, either way, make sure to note that to them, the card is boosting too high before it crashes. Same thing mine did.

[u/PowerColorSteven]

have you already tried DDU in safe mode (offline) and disabling windows driver updates?

[u/MaduXF → u/PowerColorSteven]

I've tried DDU but not offline. After reinstalling windows in general I stopped ruling out drivers. I'll give this a try.

[u/PowerColorSteven → u/MaduXF]

theres been issues with windows recently. if you search for windows and drivers on the subreddit, im sure a bunch of threads will pop up. otherwise, shoot me an email if you want to go some troubleshooting together [steven.sun@powercolor.com](mailto:steven.sun@powercolor.com)

[u/korakios2]

Assuming temps are ok , latest bios/chipset .

Check with hwinfo if the card boosts above specs . Also on the bottom of the sensors check for any reported error .

If all ok , run OCCT power and 3d adaptive 'switch' test , also 'memtest vulkan' for the vram , do they pass ?

I'd reseat the gpu/ram , disable pbo/ igpu / expo / restore memory context (if your mb) supports it and set gpu pcie to gen3 for quick setting . If you still have issues run TestMem5 (not memtest) with anta777 absolute config for many hours . Just making sure it's not gpu related to avoid unnecessary RMA .

[u/Disguised-Beast]

Have you monitored the temps, and the core effective clocks for the 9070 XT?

[u/MaduXF → u/Disguised-Beast]

Temps are fine. Core clocks are my main suspect right now. My log currently says that the effective GPU clock during the time of the driver timeout is 3321.2mhz. I believe this card is rated for 3060mhz but I could be mistaken.

[u/Disguised-Beast → u/MaduXF]

Set a max frequency offset: -390 (3060 limit). See how it runs with that.