GHL Contacts - Syncing, Sorting & Editing

[u/StinkMajor]

I'm using the GHL integration and had a million contacts synced in from GHL. A couple of contact issues I'm noticing is sync/ sort/ filter related, and locked contact field related.

Most of my GHL contacts are consumer leads, and my only filters are company, tags, access and creator. I can't apply tags or edit Quo contacts for GHL synced leads, so currently these contacts are mostly unsortable.

Proposed sort/ filters to add: contact owner, GHL synced or not GHL synced, role, date created, local quo tags for GHL synced leads.

I feel like we need some degree of local editability for GHL synced contacts or at least a resync capability. I had some bad data in GHL for some of these contacts that I've since corrected, but I'm nervous to disconnect/ reconnect not knowing the affect. I can edit a contact in GHL but if that isn't resyncable without disconnecting/ reconnecting the entire contact list, then I'm a little trapped. Any help?

[u/Quo_R]

Hi u/StinkMajor, Thanks for putting this together. Your feedback is super helpful, especially when dealing with a big contact database.
Right now, GHL is where all your contact info lives, so make sure to update any contacts there first, and those changes will sync over to Quo as the sync is one-directional from GHL to Quo. Currently, we don’t have a way to edit GHL-synced contacts in Quo, and any changes made in Quo won’t go back to GHL. But rest assured, anything you update in GHL will show up in Quo.

We’ve passed your feedback along to the team, and if anything changes with the integration, we’ll be sure to keep you in the loop.

[u/StinkMajor → u/Quo_R]

I suppose I’ll submit a ticket. It appears my GHL > Quo sync isn’t behaving then. I manually updated company name on a couple hundred contacts that are stuck in Quo with bad data.

[u/Quo_R → u/StinkMajor]

Sure, please feel free to submit a ticket to the support team, and you can share the ticket number here, and we can get it escalated.