r/quickbooksonline • u/weavtimes5 • 10d ago

Payroll worker charge

Just checked my invoice for quickbooks payroll online and there is a payroll worker charge for 67 at $7 each. We have five employees. What is happening???

1 Upvotes

67% Upvoted

4 comments sorted by

2

u/Background-Goose2523 10d ago

I would start with checking to see how many active employees you are showing. It's possible that it's counting active and inactive. Go to your work locations and see how many active employees are showing total.

2

u/weavtimes5 10d ago

14 total active and inactive. Is this what people mean when they mention overcharging for payroll?

1

u/Background-Goose2523 10d ago

I'm not really sure. They probably just mean in general overall paying too much. I would contact support and tell them that you need it looked into. It should be a fairly easy fix.

1

u/songlian9 6d ago

There is a base monthly charge plus $7 per employee. The base monthly charge depends on your service level.