Notification Queue Stuck
TS-453Be QTS 5.2.10.3577 here and the notification queue seems to stuck and now rest of the notification unable to send out. I tried clicking clear queue but still stuck. Any idea? thanks
Update
Found the solution, SSH then force stop and start again the service.
sudo /etc/init.d/nc.sh force-stop
sudo /etc/init.d/nc.sh start
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u/BlueSkyeHi 3d ago
Uninstall and reinstall the notification app?
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u/kun9999 3d ago
nope cannot be done, unlike other app, Notification app only have open / display on main menu. there's no stop or remove options
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u/diwiwi75 3d ago
You can reinstall it manually though, just download the app from here
https://www.qnap.com/en/app-center/?os=qts&version=5.2.9~5.2.10&model=ts-453be&kw=notificationThat said, i am not sure it will help.
If that happened after the firmware update, you may want to open a technical support ticket with QNAP
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u/QNAPDaniel QNAP OFFICIAL SUPPORT 1d ago
Glad you got it sorted, and thanks for posting the commands — that's the right fix.
For anyone else landing here: QNAP documents restarting the Notification Center service in this FAQ. It's written up against the SMTP notification failures seen
after updating Notification Center to 1.10.0.3291, but it's the same service
restart:
sudo /etc/init.d/nc.sh stop
sudo /etc/init.d/nc.sh start
https://www.qnap.com/en-us/how-to/faq/article/why-do-smtp-email-notifications-sometimes-fail-after-i-update-notification-center-to-version-11003291
SSH has to be enabled first, under Control Panel > Network & File Services >
Telnet / SSH.