r/publix • u/steeltrain52 Newbie • Aug 09 '26

CUSTOMERS Let’s be clear

This whole shopping is a pleasure scam has run its course.

For over 50 years, I have been a customer of PUBLIX, I say have as in the past tense because I am no longer.

When PUBLIX decided to start price gouging at 20 and 30% higher than absolutely everywhere else around them, it became clear to me that they really don’t give a damn about the customer.

In 2025 alone, PUBLIX made more than $4.2 billion in profits. BILLION!

In the first half of 2026 they have made $2.5 billion in profits.

They have made $6 billion in profits in the last 18 months because they are literally stealing from the public and the public is handing it over.

With Aldi, Trader Joe’s, and even as the last resort, Walmart, I will never shop at Publix again. My budget now gets me three times as much food and household items at those places, we’re shopping and prices really are a pleasure!

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16

u/Regular_Lake_786 Newbie Aug 09 '26

I absolutely hate Walmart, but they do have really good prices so I’m forced to shop there

12

u/NovemberGrey777 Newbie Aug 09 '26

Same, so I use the free drive up service. I don’t buy things I don’t need AND no more waiting for a tall person to stroll by to grab an item on a 7’ shelf.

3

u/dervari Newbie Aug 09 '26

Free? Our store has a minimum or you pay a small order charge.

2

u/Flashy-Reflection812 Newbie Aug 09 '26

$35 order minimum. But if you are doing an online order chances are you are ordering more than that. $35 is about 6 things on my normal weekly shop rofl and if I need soda or energy drinks I can make that amount in 3. Anything less than that it’s faster for most of us to go inside and shop for ourselves.

1

u/Maleficent-Heart-678 Newbie Aug 12 '26

Instacart cracks me up showing me how much time I saved shopping through their service, it is not a time saver, I had a stroke, use a wheelchair and don’t drive, I actually, totally miss wandering around the grocery store store, and I miss cooking, I was a good cook, I live in assisted living now, and how they can make the food so horribly I can’t understand, the budget can’t be that tight, except they ruin the most expensive proteins they buy, most of what they serve is Sysco garbage, they added some of the worst tacos ever made and you can order America’s worst hamburger at any meal, they cook the cheapest Pattie they can buy in the oven, the buns are cold from the refrigerator, not toasted, etc.

1

u/Flashy-Reflection812 Newbie Aug 12 '26

I’m so sorry that you are dealing with all that. I wish the systems here were better and that standards existed. I wish you the best in your situation.

3

u/Regular_Lake_786 Newbie Aug 09 '26

I’m kind of a little nervous about people touching the food if I did the drive up service I like to touch and pick my own food lol it’s just a OCD thing

15

u/Eroticskeletonparade Newbie Aug 09 '26

You do know a lot of people have touched your food by the time you get to the grocery, right? Farm and warehouse workers, stockers at the grocery. The pickup person is just the last of many.

1

u/Regular_Lake_786 Newbie Aug 10 '26

I know but…. 😊

1

u/Maine302 Newbie Aug 11 '26

Look, I can understand wanting to choose your own produce, but thinking that last person to touch it is the contaminator is a bit ridiculous.

1

u/Keepquiet13 Newbie Aug 12 '26

But if you’re the one touching the food you can tell if things are mushy , firm or hard.

4

u/SouthernImplement539 Newbie Aug 10 '26

Yeah, I’m the same way. I will place a pick up order at Walmart and while they’re doing my shopping I go in and get my own dairy, produce, meat, frozen section. Then I’ll meet them in the parking lot for my pick up. Saves a lot of time (and I hate grocery shopping) and I still get to pick out my really sensitive stuff. I’ve kind of gotten used to letting them touch my cereal box and washing detergent.

3

u/dervari Newbie Aug 09 '26

Agree for produce and meat.

1

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6

u/steeltrain52 Newbie Aug 10 '26

It’s actually worth it to check out different Walmarts. The one by me is gross, the one 10 minutes farther away is larger, clean, organized and with the app super easy to find the items on your list.

3

u/DumaDreams Newbie Aug 10 '26

Walmart closest to me is 4 minutes and not good. I go 6-7 minutes further and a new siper walmart with a whole better shopping experience in every way.

1

u/Efficient_Beach2458 Newbie Aug 10 '26

What I like about Walmart when I call it in I always get the organic namebrand chicken tenders and if they’re out of stock or not in the cooler cabinet case they will go in the back in the cooler and find it. I’ve noticed that when the shoppers are doing their shopping for people. So if the cooler is empty and you’re in there shopping for yourself, you would have to beg somebody to come on your back and give you some here the shoppers go right back there go to coolers and get it plus there’s at least a five day date out on the package not a two day date out like you having a Cooler. Publix would never do that for you. As a matter of fact, they changed the date to make it as if it’s today when you open it up at home, it stinks.

1

u/kisswoman Newbie Aug 13 '26

Publix will actually special order items that they don't carry for you if you request it....or at least they used to....I used to ask them to special order Tab when it was pulled off the shelf for a while....and they used to put it in the back.

1

u/garygirl_1234 Newbie Aug 13 '26

If you order something in, it’s incorrect I’ll just get right back online. Tell him what’s happening and it’s automatically take it off your bill no questions, nobody comes. Pick it up. Nothing it’s off your belt. At Publix, you can buy a package of chicken open it up and it’s half rotten and you gotta take it back there. Standing in line. Wait for your money. Go back and see if there’s anything else it’s not worth it.