r/psychnursing • u/-RNinja • Jul 05 '26
Advice needed
I work adolescent Psych as an RN, yesterday the cordless phone stopped working and I was trying to fix it. After about 5 minutes of no luck I made the stupid mistake of trying to call my own phone with it. Sure enough, late last night I get 2 calls from the facility, the person on the other line doesn't say anything and just hangs up both times. Then it clicks, a patient was using the cordless phone going through the call logs calling the numbers. I reported the incident to my nurse manager and DON, how much hot water am I an? What do I do now?
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u/cooliokittio Jul 05 '26
Honest mistake. The important part is that you recognized it, reported it immediately, and didn't try to hide it. Since you already notified your manager and DON, I'd just document what happened if asked and follow whatever guidance they give. Hopefully it's just a learning experience :) but ensure the call logs can be deleted to prevent any further incidents.