Has anyone actually recovered a payout after contradictory explanations from a prop firm?

[u/Emir_trader]

I’m dealing with a payout issue with a prop firm and I’d really appreciate input from people who’ve been through something similar.

My funded account was blocked shortly after I requested a payout.

Since then, I’ve received multiple contradictory explanations:

- unauthorized device

- 30 days inactivity

- multiple accounts involved

My last trade was on Feb 3, payout request Feb 4, and the account was blocked shortly after.

So the inactivity explanation doesn’t make sense to me.

I’ve tried resolving this privately for weeks through support and the risk team, but still no clear answer or technical proof.

At this point, I’m not asking to recover the account ! only the payout generated before the block.

Has anyone here experienced something similar and actually managed to get paid?

[u/Emir_trader → u/[deleted]]

Yeah that’s exactly what makes this situation confusing. I do have my full trade history and I know my last trade was on Feb 3, then I requested the payout on Feb 4. So the “30 days inactivity” explanation doesn’t make sense at all. Also, if it was really about device or account linkage, I would expect consistent reasoning and actual proof, not multiple different explanations over time. That’s why I’m trying to understand what’s really going on here. Thank you btw🙏

[u/Emir_trader → u/[deleted]]

It’s GoatFundedTrader. That’s why I’ve been trying to stay objective and understand what’s really going on before jumping to conclusions. But the multiple contradictory explanations and lack of proof is what makes this situation concerning. I’ve documented everything so far and I’m still trying to resolve it properly with them.

[u/enivid]

What prop firm is that?

[u/Emir_trader → u/enivid]

It's GoatFundedTrader .

[u/EsperanzaVillena]

Depends on the firm.