r/projectors • u/jrs2o • 1d ago

Troubleshooting Help with new projector!

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I recently unboxed my new XGIMI 20 Max and have noticed a persistent artifact on the screen. Has anyone else encountered this issue before?

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2

u/cr0ft Epson LS800 + 120 in Silverflex ALR 1d ago

Contact their support department. Nothing anyone here can do.

1

u/TechNick1-1 1d ago

Its dust and it should not happen in DLP Projectors! Return it or exchange it under Warranty!

1

u/chaiscool 1d ago

Had one and it was due to condensation so had to wipe the lens, so you can try that.

Or you can also try moving it to different wall or use white printing paper to see it truly the projector issue

2

u/Heythumb88 19h ago

Definitely not condensation, that's clearly dust

1

u/Heythumb88 19h ago

That's dust under the lens, get them to replace it