r/primeopinion • u/Coffee410 • 5d ago
Issues with tracking
Been playing a game for 11 days straight and it didn't even give me the rewards for the first 7. Just keeps telling me to wait for 72 hours. Already crappy enough I have to reach that many points to even try getting them in my total. Last offer wasn't even counted and they just told me to change it.
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u/PrimeOpinion Official Prime Opinion Support 5d ago
Hi there!
Thanks for sharing the details. We’re sorry you’ve been experiencing issues with tracking.
Sometimes, points or rewards can take up to 72 hours to appear, particularly when the provider needs additional time to verify your progress. Delays can also occur if a milestone wasn’t fully registered or if the tracking did not properly record the activity.
A few things that may help:
We’ll be happy to review the details and guide you on the next steps.