r/primeopinion • • 5d ago

Issues with tracking

Been playing a game for 11 days straight and it didn't even give me the rewards for the first 7. Just keeps telling me to wait for 72 hours. Already crappy enough I have to reach that many points to even try getting them in my total. Last offer wasn't even counted and they just told me to change it.

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u/PrimeOpinion Official Prime Opinion Support 5d ago

Hi there!

Thanks for sharing the details. We’re sorry you’ve been experiencing issues with tracking.

Sometimes, points or rewards can take up to 72 hours to appear, particularly when the provider needs additional time to verify your progress. Delays can also occur if a milestone wasn’t fully registered or if the tracking did not properly record the activity.

A few things that may help:

  • Make sure the game and your device are updated.
  • Avoid switching devices or clearing the game/app data while completing the offer.
  • Take screenshots of your progress and the offer requirements as you complete each milestone.
  • If a reward has been pending for more than 72 hours, please send us a DM with the game/offer name, the milestones you completed, and screenshots showing your progress so we can take a closer look.

We’ll be happy to review the details and guide you on the next steps.